[Resolved]  121signairtel.in — iptv not working

Address:

New Delhi, Delhi

my connection no is 45641913. from 30th october my iptv is not working. we have called customer care a;lot many times regarding the same issue but till now no one has given a permanent solution. actually we wanted to change our plan and your people told it'll tale a week for this process but after one week also it wasnt working. then they told that this plan is not available. there no coordination between your people, one says plan is available and the other says it is not and in that we are suffering.even i had a talk with floor manager Ms. Shalini she also dint took our complain seriously and did not take a solution. till now i had a talk with atleast 10 people of customer care people not a single person was able forward our complain and then they blame us that we are not clear. a technician too came to resolve our problem and he was also not able to do anything. he told to contact him directle if in future any problem persists but he was unavailable.one day iptv is working and 2 days its been locked since 30th october we are facing this.yesterday we received a call that iptv is working now but again the channels have been locked. i just request you people to give a permament solution for this problem.