7 Drives The Multi Car Shop — Big time cheaters

Address:

Mumbai City, Maharashtra

We had purchased a Hyundai- i20 from 7 Drives The Multi Car Shop at Andheri, Mumbai. They are one of the biggest cheats you might come across. Firstly, the car was not delivered on time. When we opted to cancel the booking and complied with all the formalities, no refund was given stating that since our car has arrived, they cannot refund the amount to us unless the car is sold to someone else. When we spoke to the dealer's sales exec- Mr. Sandeep Jha he said that, "Do you know our owner's father is a ACP with the Mumbai police branch?" To cut short our trauma, we re-negotiated the deals and took the delivery of the car. When we did not receive the RC book for more than 6 months, we started calling the dealer's sales exec- Mr. Sandeep Jha for it. Eventually we came to know that our car was delivered to us on a fake number plate. The car was not registered and delivered to us on FAKE NUMBER PLATE by the dealer! We were so tired of them and scared. If anything had happened we would have been in a big problem. Hence rather than going to the police station, we started our rounds with the RTO. This time since they were cornered, the dealer assisted us to a certain extent and we got the registration formalities done. Coming to the existing problem: When we sent our car for the service, we came to know that our car's extended warranty has not been punched in the system. We had paid for an extended warranty along with our car's payment. Now it has been more than 4 months since we are trying to contact the dealer's sales exec Mr Zishan Shaikh (sandeep jha's replacement) for our extended warranty certificate. He is always pushing us with " it will be done within 2-3 days, its ready with the company..' and other such excuses. We are really tired of them. We would advise each and everyone out there not to be enticed with their lucrative offers. We were lucky enough not to fall in any problem with the fake number-plate. Imagine if a dealer has the audacity to threaten you with the owner's connections to the police and delivering you an unregistered car with fake number plate! We would be more than happy to get our extended warranty certificate and snap all contacts with these cheaters once and for all.. Yours Sincerely, Vijay Kumar Jain