[Resolved]  A Tata Product Voltas Split Type Air Conditioner — Manufacturing defect Machine supplied by EP Electronic Paradise Pvt. Ltd, Pitampura.

Address:New Delhi, Delhi

Mrs. Sharda Kadyan, C-38, Rose Apartment, Prashant Vihar, sector-14, Rohini, Delhi purchased a TATA product VOLTAS Split type Air Conditioner 1.5 T, from EP Electronic Paradise Pvt. Ltd, 13, Vaishali, Pitampura, New Delhi -110034 vide Invoice No. PP/R-0842/2015-16 Dated 6-5-2015 and total 30, 500/- paid to the said supplier but I am sorry to say that said split Air Conditioner is not working as per specifications and not cooling the room, for which we have purchased it, many times complaint was lodged and distributor asked the agent to replace the grill and then refiled the gas but same problems we are still facing, due to the defective piece of VOLTAS split Air Conditioner, hence we wants immediate replacement with another machine with in 7 days, if not replaced then, we are ready to move complaints against said manufacturers with their distributor in Delhi, before the court of law.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Naresh Kadyan,

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Online Team
Voltas
Dear Naresh Kadyan,

Further information about your concerns highlighted earlier is awaited from you; please let us know if we can be of any further assistance.

Regards,
Voltas Customer Care

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