[Resolved]  Abhibus.com — Anand travels- service issue

Address:Bangalore, Karnataka

Hello, I had booked a ticket in anand travels with PNR no. 125669. I had to travel from bc road to bangalore on[protected]. Bus was suppose to arrive boarding point at 9:50PM, when i called bus operator he informed me to wait in boarding point. Finally bus arrived at 10:30PM. When i boarded the bus, i realized that they have changed my seat from SU10 (sinlgle upper sleaper to SU10A (Double upper sleeper) without prior information. When i asked the operator the reply was not in polite way. In the midnight operator woke me up and told me to share the seat. When i refused and said i will complaint abhibus, he replied 'You can, we dont care' This is how they treat passengers. I would suggest, you black list such travels and remove them from the website. Fyi information bus operator mobile no- [protected] Regards Narayana Kulal [protected]
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Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2015
AbhiBus Services India Customer Care's response
Dear Customer,

We regret that you had to be through an unpleasantary travel experience due to the staff in the bus . We shall look into the case

We also like to confirm that AbhiBus Services India Pvt. Ltd. Does not charge any amount or call any customer asking for amount to register a complaint against the service operator or our self. We are a transparent company and take every complaint registered with as a feedback and see it as a area of improvement.

So we request you not to entertain any such calls and also share your complaint/feedback to [protected]@abhibus.com


Regards
Abhibus
Complaint comments 

Comments

Worst experience with anand travels
Hello,
I got a call from abhibus now stating that for regestering complaint i need to pay Rs.10k.
What the hell is this?
If this is the case, i would stop booking through abhibus hence forth,

regards
Hello abhibus,
What is your action on anand travels?
Travel was from Mangalore to Mumbai, the driver decided to stop at his own destination and not where the ticket was booked for, it was pointless to argue are the driver refused to go ahead bus no. 1240 Anand Travels date arriving Mira Road 31st Dec 2015.

Please do not travel Anand without confirming the destination they can drop u anywhere.

Jaison Dsouza ([protected])
this is very good.
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jabbar-game
I had booked ticket from UDUPI to Bangalore.bus had been stopped in Mangalore at 10:30 and some technical problem is there.but people won't take Carr of passengers.bus is still here till 2'0 clock the worst travels I and seen in my life. The worst customer service. Never go with anand travels because where you will stuck in between journey you too don't know
Ragava travels dropped the passenger before 12kms of the dropping point (vemagiri)

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