[Resolved]  Abt Maruti Suzuki, R. S. Puram, Coimbatore — Refund of warranty money

Address:

Coimbatore, Tamil Nadu

DEC 12th4.00pm, COIMBATORE.
Hello, Sir, Madam,
I myself kirithika I want to inform y that I decided to purchase SWIFT ZDI then I went to ABT Maruthi showroom R.S.Puram, in Coimbatore when I asked them they told me this model is not available now in their showroom but they have in their kadalur showrooms behalf of that I paid Rs.5000 advance booking on 08.10.2013 to the sales executive person Mr. BALA SUBRAMANIAN from ABT Maruthi showroom R.S.Puram showroom Coimbatore he told that he will delivery the vehicle before 14th oct with temporary registration before that we arranged the finance in mahendra on they received the full cash on 12th oct after that he told they is problem in taking the vehicle from kadalur after that he told that from Chennai branch we can get the car my husband is from abroad we told him he is coming on 14th oct we want but we didn’t get he told we will get on 18th oct but then also we didnt get that day also after that he told the vehicle will come on 21st oct but we didn’t get but next day 22rd the car came from Chennai without temporary registration and after that they told with Coimbatore registration we will give the car on 22rd but we took on 23rd oct we you cme for delivery you should pay Rs.1000/- only, when we went to delivery the car they told if you pay 11, 000/- we will deliver the car why we asked they told for 3rd and 4th warranty first it self the sale executive did not tell the detail propely that time we told we don’t want the 3rd and 4th warranty because the sales person did not tell the details of the document for that he told we will cancel the warranty tomorrow so you will get back the warrany amount 9, 500/- for that we told we have no amount now because he didn’t say before the delivery so we told next day morning you collect the cash from home he came and collected and went but till date we didn’t receive the warranty amount. And from the full cost of the vehicle basic accessories Body cover, mudflap, mat and S.grip but he didn’t put the steering grip and Door visor till date when we ask them they are saying no stock. we faced many problems and we got tension and stress so we decided to file a case in consumer court against ABT Maruthi showroom R.S.Puram Coimbatore. My husband came on 14th oct only 15days leave to drive the car but he didn’t he got just stress only.Till date[protected] we didn’t get the cancelled warranty amount when we asked the ABT maruthi customer care they the person Mr. RAMESH he told us our MD is in leave like that all what should I do can you please take me proper action or I should go to consumer court please solve my problem and refund the cash Rs.9.500/- as soon as possible, ABT MARUTHI, R.S.PURAM, COIMBATORE is worst in sales .
My car No: TN 37 CF 0724 SWIFT ZDI, ABS.

Thanking you,
R.KIRUTHIKA,
Coimbatore.
My mail ID is [protected]@yahoo.com