Acer India — Acer - TFT monitor H163HQ model

vraaji

from Bengaluru, Karnataka

Address:

Krishnagiri, Tamil Nadu

This is V.Rajendran from Hosur. October 2010 i puirchased Acer - TFT monitor H163HQ model. 2 months back suddenly it was blank. i contacted customer care. As per their advice I have contacted Acer support call center. They advised to contact this no [protected]. Then again i advised to contact IT lab – Hosur, (contact no.:[protected] they told me that Monitor Power supply is problem and the parts will not be available also we cannot do anything.Again I contacted this no. [protected], they told me that, since the product is not under warranty we cannot do anything.I was really frustrated. Now I want my monitor to be serviced, guide me. As you are well aware Monitor is not a use and thro product. Hence please guide me. contact no:[protected] Mail: [protected]@yahoo.com Thanks and regards, V.Rajendran

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Acer India customer support has been notified about the posted complaint.

Mar 25, 2015

Updated by vraaji I was complained on 13.03.2015 regarding monitor issues. So far no reply and actions any. I never expected such a poor responsibility from Acer. I want my monitor to be serviced. Please reply on priority.

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Comments

vraaji

from Bengaluru, Karnataka

Again acer is proved that they are least bother about customer complaints.till now there was no response.
Very poor

I was complained on 13.03.2015 regarding monitor issues. So far no reply and actions any. I never expected such a poor responsibility from Acer. I want my monitor to be serviced. Please reply on priority.