Acer India Complaints & Reviews

Hi,
I ordered a laptop of rs 94500, but after placing it within 1- 2 hours i realised that i have some other financial issues, so went to cancel but there was no such mention that it cant be cancelled in the site.However, after reading their terms and conditions i came to know that till order is in processing stage it can be cancelled.I sent the mail regarding the same within 2 hours of placing order.But now they are not replying...

CASE ID: 5188452I
S/N : NXK0FSI[protected]B43400

Date of Complaint: 14th July 2023

There is some motherboard issue in my laptop Acer Swift 3 which was purchased in April this year.
Engineer came from Acer, and said that motherboard will come in 4-5 days and it will be resolved.

It has been 12 days and there is no update. Customer support says that Parts are not available, neither giving...

I hope this email finds you well. I am facing issues with my laptop, which require immediate attention.

I recently purchased ACER ASPIRE 7.
Few days ago motherboard was having issue and it was changed by Acer service care engineer and now i am facing issue of graphic card
Its showing unsupported graphics card and showing green screen. I have reset the laptop many times and also updated the graphic driver many...

I hope this email finds you well. I am facing issues with my laptop, which require immediate attention.

I recently purchased ACER ASPIRE 7.
Few days ago motherboard was changed by Acer service care engineer and now i am facing issue of graphic card
It is not supporting and showing green screen. I have reset the laptop many times. As per guidance of acer customer care and engineer but facing the same issues.br...

Hello, on 6/05/2023 the concerned person from Acer TV came for installation. He was in a hurry as he told me that he was having his engagement. The installation was not proper. The TV was not at the appropriate height and it was slightly tilted towards left. After that I asked for reinstallation and no proper response from the company came, so in the end we have to call someone local and get it installed. The concerned person number is:[protected]...

Greetings,
Following are complaints number ; MAH[protected] as on 20/4/2023MAH[protected] as on 29/4/2023
and before that one more complaint number which was not given to me between 11/4/2023 to 15/4/2023 and it was cancelled without informing and visit at my place. I just received the sms and nobody turned up.
on second occasion one person ( he was not even technician) just checked TV and left by saming some madam...

Myself Daljeet Singh from Delhi. On 09 March 2023, I purchased a 50-inch ACER TV from Gaurav Sales (Retailer). Details are as follows.

Customer Name: Daljeet Singh
Register Mobile: +91 82872-XXXXX
Product: ACER TV (50") - AR50AR2851UDFL
Purchase Date: 9 / Mar / 2023
Invoice Number: 1425

Retailer Shop Details: Gaurav Sales
H No 103, KH No. 10/11/12, Nihal Vihar Phase 2, Opp....

Myself Daljeet Singh from Delhi. On 09 March 2023, I purchased a 50-inch ACER TV from Gaurav Sales (Retailer). Details are as follows.

Customer Name: Daljeet Singh
Register Mobile: +91 82872XXXXX
Product: ACER TV (50") - AR50AR2851UDFL
Purchase Date: 9 / Mar / 2023
Invoice Number: 1425

Retailer Shop Details: Gaurav Sales
H No 103, KH No. 10/11/12, Nihal Vihar Phase 2, Opp. Daler...

I buy a laptop in oman almost 150, OMR payed, is that laptop MS office has been expired with in a year, So acer cant provide the life time msoffice for a laptop? if providing means probably what kind of mistake happened my side, please guide me. SYSTEM NUMBER:H85ROQA4...

I have Acer Aspire 7 a715-75g-50sa.
My motherboard is damaged due to some sort circuit. I went to my nearest acer service care center, they said currently motherboard is out of stock. It's about 2 months and still motherboard is out of stock.

I register my request online but still got same reply.
This is very worst service This is very inappropriate....

I am banshad p a. Purchased acer frameless 127 cm (50 inch) ultra hd (4k) led smart android tv with dolby audio from flip kart on april 21, 2022.
I have the registered the compalint since 23 days back and within 2 days technicain came and found power board shortage and will be repalced with in 1 week. Now after 23 days i am getting the reply always sort out soon, part is dispatched etc. I hope theuy dont have proper technical team...

Hi,
I purchased an Acer predator helios 300 on July 26 and attached the invoice to this mail.6 months it's working fine. Dec 31st, 2022, while working the display got some issues with the horizontal line, and the display blinked (I have attached images). After that, I raised a complaint on the 1st of Jan 2023 and the service team came on the 2nd Jan 2023 and checked the display on the 3rd of Jan 2023. He checked the display and he...

The Acer laptop was purchased last year 25 Oct 2021 and with 2 year warrent from flipkart.

But my laptop is not working since 17 january and i have extended warrenty
Laptops FSN: COMG69G2HQYUXQR6 HSN/SAC: 84713010

Digital Combo FSN: DLCG7677MHRXB9HT HSN/SAC: 998599 2year protection.

Let me known abt the warrenty and ur service staff details to get replacement of product.

FlipkartOrder...

Purchased Acer monitor MMTJESI00122904A513W01 in Oct 2022 from Amazon. I didn't open it as I was out of station for two months. When I switched on the monitor in Dec, 22 it shows vertical and horizontal lines, patterns - totally unusable. Complained about this defective monitor to Amazon and they suggested to contact Acer support as they have only two weeks of replacement window .
Complained to Acer on the defective monitor through...

Hi,
I purchased an Acer predator helios 300 on July 26 and attached the invoice to this mail.6 months it's working fine. Dec 31st, 2022, while working the display got some issues with the horizontal line, and the display blinked (I have attached images). After that, I raised a complaint on the 1st of Jan 2023 and the service team came on the 2nd Jan 2023 and checked the display on the 3rd of Jan 2023. He checked the display and he...

My TV stopped working within 3 months of buying from Flipkart. The screen is blank and us not responding to anything. And for the past one month I have been trying to resolve this issue to no avail.
A technician came for visit and said that the mother board has to be changed. Then I waited for 3 weeks for the motherboard to be replaced. After the replacement the TV didn't work. And after 3 days the technician came with the same board...

On 30/09/22 I had contacted acer support for my monitor which had some display problems. They sent a replacement which was VG240Y but my monitor was VG241Y. Both these models have same physical appearance except the ports and most importantly even though it was VG240Y the sticker behind the monitor had details of VG241Y(model no. Was given VG241Y) that's why I didn't suspected it at the beginning, However When I was plugging in the monitor...

I am likely to buy Acer One 14 Z2-493 laptop but this model is not listed under support section for Windows drivers download on Acer website.

I contacted tech support and they gave a useless answer, they said go to acer dot com to download drivers, but how can I download when the model itself is not listed anywhere?

Unfortunately acer India support has no understanding of my query.
See the screenshot....

I have bought new Acer Extensa laptop from Amazon India on 03 Nov 2022. whose Serial No. is NXEGJSI00U240016E73400 the day i received this product it has shutting down automatically, i called acer support they guided me to update BIOS and OS, but the problem remained same, later acer engineer visited me and he found that laptop motherboard and HDD is damaged, he ordered new one from acer company, after 15 days of wait, new Motherboard and...

Why I need to wait for until issue get fixed .

It a issue from laptop end .. i bought it with full amount . Not having laptop in hand...

Very worst service...