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Acer India Complaints & Reviews

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Last updated Mar 2, 2024
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Acer India reviews & complaints page 20

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V
Vikraman Govindaraj
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Acer laptop problem

Address:620019

Dear sir This is vikraman from trichy . I have purchased acer laptop model :M3-581TG on 27/08/2013. Now I have a hanging problem while working hence I decided to handover my laptop with m disk and os password to service centre namely XP IT service in trichy . Now they said my mdisk not support. Hence I request my hard drive number to take further action at my end please. My laptop detail's: Product serial number: NXRYKSI[protected]E7200 EXPECTING...
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S
Sherin Abhilash
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Faulty Laptop

Address:New Delhi, Delhi, 110091
Website:www.acer.co.in

We have purchased an acer laptop from GIP Mall on 03rd Dec 2015 in the name of my wife - Sherin Abhilash. The invoice number is GipAcer/ 15-16/810. From the day of purchase there is an issue with the laptop. The cursor would move automatically and the appplication would open automatically too. I visited the mall on 28th and reported this issue in the store, however was directed to the toll free number for assistance. This pretty much...
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M
mithunpatil20
from Mumbai, Maharashtra
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Acer is not giving replacement

Address:Mumbai City, Maharashtra, 400030
Website:www.acer.co.in

I have acer lcd... And now it is not working... And i had taken this lcd from retailer...And he had given me the bill also and according to warranty it will expire in feb 2016... And it is showing out of warranty and no response from acer alos plz repair it or give me replace...Under warranty my serail number is mmlkess[protected]d78505...
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Address:110096

Quest Infotech Pvt Ltd.Laxmi nagar (new delhi). Acer engineer replaced my display with old one within under warranty. which not working. I have complaned so many time . but i don't have any solution for this. the acer call center executive told me that they don' t have any record for my display replacement but my display has been replaced. my display has been replaced under waranty till - 11 november 2015. but display is not working...
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H
hari1234567
from Mumbai, Maharashtra
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Personeel computer

Address:Mumbai City, Maharashtra, 400005

We are using an acer pc as in official purpose(Uxvd9si188d4394018), which is under warrenty. We are getting continously problem on this pc regarding booting, hanging, and key board mouse issue(Not detecting)complaint ids are follows
1556823i
1514103i
1385491i
1427442i
We still not get any suitable sollution from acer team. Last complaint registerd(1556823i) not closed and no action has been taken after last...
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S
st. mary's govt. h.s. kunnamthanam
from Muluppilagadu, Kerala
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LCD Monitor

Address:Pathanamthitta, Kerala

The following unit does not work. Please rectify it immediately Model No. E1900HQ Version:E1900HQb Power Rating: 12 V --- 1.5A Part No. UM.XE OSS.001 Mfg. Date : May 2015 Serial No. MMT3FSS[protected]C3B00 SN ID .[protected] EA N :[protected]...
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Address:Khordha, Odisha, 751024
Website:www.acer.co.in

I have given my laptop in the service center "SOLO COM SERVICES" Satya Nagar Bhubaneswar (an authorized service center of Acer) .There was a problem with the bluetooth connection .Customer service provider has resolved that problem and has gifted me a new problem i.e:-they have broken my laptop base. It's lead to a new problem of not charging.The customer service provider deny to accept that they have broken my laptop. If this...
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K
Kash Services Pvt Ltd
from Delhi, Delhi
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For issue of new motherboard.

Address:Khordha, Odisha, 751016

We had contact ACER service center named "SYSNET PVT LTD", Sahid Nagar, Bhubaneswar for our computer repairing, they checked and said us that your mother board has been damaged. We said them to put a new mother board since last 15 days but they are not replying us. Our ACER machine S/N - UDVD9SI089C2333183 purchased on 21.07.2012. So, It is not under warranty. Kindly solve the above problem as soon as possible....
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P
Prakhar Swapnil
from Delhi, Delhi
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Not servicing the product when it was under warranty

Address:Allahabad, Uttar Pradesh, 211012
Website:acer.co.in

Regarding case number 1410387I: On 17th August I took my laptop to acer service centre in Allahabad as my laptop was dead (it wasn't getting charged) . They told me it was motherboard issue. I left it with them. I received it back on 24th August. Within an hour I realized that the problem wasn't solved as my laptop was leaving charger connection after around every 30 seconds. I took it back to service centre on 26th. They told me it's still...
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A
asg303
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Laptop

Address:Agra, Uttar Pradesh, 282005
Website:www.acer.co.in

I have been facing battery dropout issue since April 2015. Acer service center Agra have not solved the issue till date.Now my laptop is at service center since 08/10/2015 since than they are not giving any satisfactory answer. Laptop S.NO. NXMLUSI0034291A2763400 MY NO. +[protected] MY email - [protected]@gmail.com MY Name- Ajay Singh...
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S
shilp61
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My laptop warranty was not extended by acer authorized service center (Bangalore jay nagar 3block)

Address:Pune, Maharashtra

My Laptop Warranty was not extended by Acer authorized service center(Bangalore Jay Nagar 3Block)

I have paid money to enhenced my laptop warranty for 2 more years.
But Jay Nagar-bangalore Acer service center branch taken the money but not taken action so that the warranty will be reflect in Acer Central Data base.
My laptop is having issue, But I have to pay money for that even it could be covered under warranty.br...
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S
Soni09
from Delhi, Delhi
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Laptop display id mismatch and not cover under warranty

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.acer.co.in/ac/en/IN/content/home

I have an issue in my laptop with display screen, it’s showing vertical align on screen. We have visited to service center and registered the issue. Below are the details: Problem : vertical lines are coming on display. Customer id: 1443717I Register Name: Rajat Sharma We got a call from service center conveying there is display serial no mis-match. I have registered a complain to acer, On further communication, they...
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M
msksat
from Pune, Maharashtra
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Delay in Service & Delay for Customer Response

Address:Chennai, Tamil Nadu

I had purchased two Accer LCD monitor from SUUPER Computers on 8th August 2015 for my official purpose. One of the monitor it is not working and nothing is displayed even I had tried with other system also by connection but no response from screen. On 13th Sep 2015 I had raised the complaint Accer customer care and CASE ID: 1457204I.On the next day 14th Sep 2015 from CITI COMPUTER SERVICES, Choolaimedu, Chennai one of the technical...
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A
ayasan mulla
from Mumbai, Maharashtra
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Compliant about not given proper attention about my complaint

Address:Mumbai City, Maharashtra

Hi., Im Ayasan Ahmed Ayyaz Mulla My Address is ( Group no 3 chawl no 301 roon no 3786 Tagor Nagar Vikhroli East 400083 mumbai INDIA near to 3 no fish market ) Im purchased acer desktop in the year of 2013 acer company send the person who installation the acer desktop but that time he given WINDOWS 7 ULTIMATE this windows 7 only temporary use of time i also complent on acer call center but given proper response i paid all the money...
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S
shilp61
from Mumbai, Maharashtra
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Warranty extension was not done , now warranty about to expire

Address:Pune, Maharashtra

I have done warranty extension for my acer laptop. But multiple times i have sent email and call to the acer Customer care the warranty could not be reflected in Acer system. I have sent them all proofs to extend warranty, taken all required action to make it done (suggested by Acer CC), it coneyed on call waranty extension is done But again I called and its said warranty not extended my mail had not reach to them(which I sent 20...
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K
karthikeyankarthikeyan
from Chennai, Tamil Nadu
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Tablet mother board failure

Address:Chennai, Tamil Nadu

You mentioned in your EMail invoice is attached but invoice not at all attached in the above EMail and the tablet you sold is problematic one and in acer service centre they confirmed the tablet mother board failure, is this the service you provided, selling a fake product / failure product or what can i say ????? hope you will reply ......
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A
abhishek25
from Vellore, Tamil Nadu
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Complaint Not Handled Properly & Intensely Delayed

Address:Vellore, Tamil Nadu

I purchased a Laptop (Model: V5-571) on[protected] with cash memo / Invoice No.: APEX/181 having warranty of three years (Certificate No.: ECN[protected]. Because your Company was offering 3 years warranty that is why I choose your product beyond the other brands. Your dealer also convinced me that Acer Company will provide proper & best after sale service. But today I feel that your dealer & your Company’s commitment was just for making...
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Address:Saharanpur, Uttar Pradesh

I purchase acer laptop E1-531 on 1-12-12, now my laptop is under warranty, warranty expire on[protected]. i complaint in acer customar care but there are no responce from acer customer care & srevice center . i complaint in acer ustomer care on[protected] but no solution is provide till today my complaint id is 1355429i...
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V
VIDYA712
from Chandigarh, Chandigarh
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Service issue under warranty

Address:Jalandhar, Punjab

Sir: I purchased an Acer laptop in January 2015 ( NXMGUSI[protected]A73400) from reliance digital store Jalandhar, this product showed some problems in its function in the month of April 2015, I contacted the Acer customer care but as the local service centre told that this laptop was out of warranty, so the laptop was refused to treat for warranty, I contacted reliance digital and with the efforts of reliance, Acer service centre accepted...
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O
omp1991
from Kasganj, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage product

Address:New Delhi, Delhi

dear sir, I have purchased a lop on 31 may 2015 from Croma mega store saket, at that time he has provided me a Displayed laptop which was show piece for customer, but am facing many problems to this laptop, when I tried to open this laptop its blinking continuously and shutdown automatically and I hade tried many time to contact acer India helpline but he has not given me a proper solution I am feeling so irritating so plz request you to...
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