Acer India Complaints & Reviews

I have recently bought ACER Nitro VG240YS 60.5cm (23.8 in) FHD Gaming Monitor, SKU - UM.QV0SS.S01 in Feb 18th 2022 having Serial Number : MMTDNSS00313313E6A4210. Actually, The monitor is advertised to have Freesync Premium in it. But, When Looking at the monitor menu, It shows as Freesync. In online youtube reviews of the same monitor, Their menu shows FreeSync Premium.
Link for Youtube video : https://www.youtube.com/watch?v=fyhhxIuuwcgbr...

Bought acer laptop from Logitec systems, Pattom, Trivandrum, Kerala.From the begining, laptop showed problems like not booting when powered on, showing grains when powered on, frequent auto shut down while working etc.Complainted in acer two times, and every time they got it somehow repaired but only remained working for a few days and it auto shut down and got dead while working.Last time their technicians argue that they suspect unauthorised...

I have recently purchased ACER Nitro VG240YS 60.5cm (23.8 in) FHD Gaming Monitor on 18th Feb 2022 from Official Acer website. After a few days, A red stuck pixel appeared at the center of the monitor. So, I complained to [protected]@in.aegisglobal.com to get replacement for my monitor as it is under warranty but they denied the replacement saying that stuck pixel is out of warranty. After reaching out to Acer customer care and requesting...

Hi,

I have purchased Acer monitor in 17.06.2021 from Amazon at 14500 Rs.

few weeks back, monitor fall on table and screen got damage.

When I asked Acer customer they said they cant repair it as they dont keep spare parts of Monitors.
If its become faulty they replace it but if its damage by customer then they have to buy new one.

Acer India is providing 3 year warranty along...

I purchased my laptop 2 years and 15 days ago. Ten days out of warranty the hard drive completely failed. I tried to talk to someone at ACER and I was referred only to the you tube channel to fix it or fee based support. There was no place to register a concern about a hard drive failing after only 2 years. I am not an every day user - maybe twice a week at best - and to have it fail this quickly speaks to a sub standard hard drive to begin...

Despite purchasing extended Warranty fron Acer on 08 Jan 2022, they are not providing Warranty Support. Extended Warranty Certificate bears incorrect serial and Model Number, which the company is refucsing to corrrect. This is causing me harrassment....

I have purchased acer aspire 7 on August 2021. And i am facing battery issues from the date of purchase.
I have also filled complaints for battery replacement and 2 times its battery is replaced and 1 time its motherboard is changed. But the issue is still same. I am facing this issue continuously and it is giving more and more issues with time. Now its fan run so fast while charging. now I Don't want any part replacement. I just...

I had pre-paid for the laptop from your website on 20/1/2022. At that time it was written there as delivery till 28th January so I had placed the order, but still I have not received the parcel. I have mailed a lot before but I have not received a reply...
I hope you understand my problem and try to solve it...

Refund is not initiated...

My system SNID- [protected]
I purchased Acer product and having hardware issues from beginning, I hardly used the unit and it always shows 100% utilization all the time with no program running, I got HDD replace twice in last 4 months and the issue was never resolved. I am afraid now that post my warranty will be expired, I will be end up paying my hard earn my to have these parts replaced in coming future as well.
NOW I WANT...

Worst of the worst customer service. I've raised an issue a month back and a engineer came after 10 days of non-stop ask then came and said as battery issue, which will be replaced within a week. Then, literally got zero response from any of the service center/ engineer. When I somehow able to reach them after the month, they are saying like the case is still open and the problem maybe motherboard issue and they need to order. When I asked...

My case was logged on 2 December .
Approvel for the part was given on 5 th December 2021
It's 15th Jan 2022 today and they haven't shipped the part from warehouse yet.

I have lost my job as my work is purely dependent on my laptop, I work as a graphic designer .

I have called toll free number and had issue escalated 24 times already, then also my case is not showing any progress.

It's...

My case was logged on 2 December .
Approvel for the part was given on 5 th December 2021
It's 8th Jan 2022 today and they haven't shipped the part from warehouse yet.

I have called toll free number and had issue escalated 24 times already, then also my case is not showing any progress.

It's been a month almost my case hasn't been solved.

Please do needful

CASE ID...

After Payment I did not receive any update regarding my offer (Pen Drive Combo with Warranty Extend). I have paid the payment on date 15th November 2021 for warranty and pend rive but Acer did not reply once even after I mailed to remind you many times along with calling the customer care service many times . It has already been more than 40 days so now please tell me when I will receive the pen drive....

I m a student i purchased a new acer aspire 7 on 23 dec 2021. On 2nd jan 2021 my laptop display started flickering. I registered my complained next day acer mechanic arrived and checked the laptop. He told that screen panel is epic centre of problem So he will replace the display panel. I demanded for my laptop replacement expect of screen so he told to visit the service centre. There he refused to give the DoA letter by giving some extraordinary...

Hello i have received a laptop which is a faulty/fake product/ refurbished
i have raised a complaint many times to replace it but nothing happened
i thing acer people has done a Fraud with me by sending faulty product...

Display blurring and not visible clearly...

I have replaced my right speaker of the laptop from the service center since then its top right panel is opening by itself and screen is becoming free from bottom right corner. i want this to be repaired as soon as possible.

My Name- Sanyog
My Contact Number- [protected]...

Hello team acer,
I bought a laptop from digital stores dehradun on 9th of October, 2020 for my husband. Accidently he broke the screen of his laptop so I contacted the person from whom I bought it but he said that it's screen cannot be arranged and we can get it replaced from some other person who was not giving us the original screen replacement. So we bought another laptop from acer outlet that is located in GMS road, dehradun as...

I have registered a complain regarding my monitor flickering the guy from the service centre came he sent an email to the company and told me to wait for the replacement approval after some days i called him he told aproval has been given you'll get your replacement soon... Now its nearly 1 month and they are saying its not despatched yet.. and my work is stuck my job is at stake please help me....