Acer India Complaints & Reviews

I am honestly registering this complaint.
I bought Acer Aspire 5 laptop (i5 8th gen, 512 GB NVMe SSD) on oct 17 2019 from flipkart (Refer invoice copy attached)

Laptop was working fine for exactly one year (except some power on problem/boot problem a couple of time)
But exactly after one year and one month (December 02 2020) my ssd hard disk got corrupted and shows no bootable device. (Refer attachment)
br...

I lodged complaint on 7th nov. 2020 now its 10th of dec. but no has visited yet.
complaint id: 3744752I...

Did log a complaint that have a battery charging issue on 20th Nov. I was told that the issue was with battery and needs to be replaced. Acer engineer tried changing the battery on 26th Nov did communicate that the problem is with the Mother Board now (poor troubleshooting).

I am not happy with the trouble shooting & also not resolving on time. Did reach-out to CC on (30th Nov) looks like the engineer did not even request...

Bought ACER laptop during this festive sale. Brand new but can NOT CONNECT to WIFI or hold onto WIFI if connected. Repeated requests / complaints elicit standard response - our engineer will visit. A Google search showed this is a common PROBLEM of ACER Laptops. But not sure if this customer service standard is also common for others who bought ACER? Whats your experience?? How could you solve? Does ACER respond to such social media posts??...

On 25th September, I had registered a complaint to acer that my display cable is loose and I'm having some issues with the display. They game be the Case ID-3682218I, and I submitted my laptop to the service center (aforeserve kolkata). After a week, I called them whether it is repaired or not, they said that my laptop has motherboard problem. But I never had any issue with my motherboard it was working fine. I visited the service center...

The microphone (array?) is not working. The audio volume without headphones is not very good. I have tried to go to settings in "sound" and correct the settings and troubleshoot but the problem was not solved. I have also gone to "privacy" in settings and correct the microphone settings (since I was using the microphone with webex, etc). This has also not worked....

My complaint Id is :3767238i

Worst service support I ever see they send a ### technician who have to repair a loose keyboard key but instead of it brake it completely and then paste it using cello tape and said issue resolved and when we call costumer case they said your issue resolved we can't do anything now .
This type of worst service I never see. Never-ever buy atleast laptop from acer....

I have brought the Acer Swift 3 laptop on 5/Jan/2020.
From September onwards the laptop freezes continuously and I need to switch off it forcefully to start again. I have given the Laptop to local Acer service center on October first week. They have told me to replace the motherboard and they have requested a replacement motherboard from the Acer company. Till now I am frequently contacting the local Acer service center and they are...

I have brought the Acer Swift 3 laptop on 5/Jan/2020.
From September onwards the laptop freezes continuously and I need to switch off it forcefully to start again. I have given the Laptop to local Acer service center on October first week. They have told me to replace the motherboard and they have requested a replacement motherboard from the Acer company. Till now I am frequently contacting the local Acer service center and they are...

Hello sir, i purchased acer laptop on 24 june 2020 date on amozon and delivered to 30 june 2020. and i start laptop 1 july and some kind of no bootable device issue occur. and i have directly contact to acer warranty support and registered a compaint baceuse i have to no time to return laptop and purchaged a new laptop on online that consume 15 days or more so i compaint acer. and acer has can't resolve or detect issue and only take a time...

Hey Team,

I am Vasu Arora and recently I had my laptop keyboard repaired from your ESSKEY OUTSOURCING PVT-Gurgaon service center by Mr. Praveen and please find attached images of the detailed problem which I am facing and that is slowing down my work by a major time difference time.

Case Id[protected]I

The actual problem is in the key spacing. Some keys are fine to press while others are hard...

Case id-3687906I : Its been 27 days since my acer nitro 5 is not turning on. First it shows an error.I made a complaint an acer engineer came . he recognise that it is a motherboard issue and it needs to be changed. Customer care told me to wait for 7 working days for the motherboard. Now it been 25 days i called customer care service several time and everytime he told me that it will take one or two days. Acer I;m really tired and getting...

My acer aspire5s A515-52 laptop keyboard is been automatically typing so i went to an acer service center near me they said the keyboard had to be changed but they didn't have the key set for this particular model .. kindly help.....

I have some problem with my laptop regarding the laptop wifi card. I purchased this laptop from Australia but now I am in India. I have 2 years international warranty.
My international (australian) laptop got corrupted. I want my genuine OS so that I can get back my OS. I had 2 years warranty
SNID: [protected]
S/N: NHQ4ASA[protected]
MODEL NO: AN[protected]BX
Purchased in Australia JB HIFI
Receipt...

Hello Sir,

Laptop display start detaching from 5/6 month of purchase(see attachment pic1 and pic2). I logged a complaint with Acer and they could not send person for onsite verification due to corona.

Now after 8/9 month the display is completely detached(pic3). Laptop is working fine but display needs a wall support to stand straight.

There is no physical damage due to external force and the...

Hi,

This is Swarnendu Sarkhel, I have purchased Acer Nitro-5 via Flipkart by paying an amount of Rs.47990 on[protected]. On[protected] my laptop was suddenly stopped working, then I lodge a complaint on the Acer website, and on[protected] it was approved, but without solving the issue they transferred my complaint on[protected] to a service center named IT Campus Burdwan, West Bengal. Then one of their in-charge/engineers...

I purchased my laptop from Canada and while I was on travel to India, suddenly it completely stopped working. I have 1-year international warranty. But when I went to the local Acer International service centre, they asked me to have complained no first in order to submit a laptop but when I ask the Acer customer centre for the complaint no, they said we don't provide it. The service centre should directly accept it. So I got juggled back...

Am abuzar
I have purchased my laptop with extra hdd slot
When i want to upgrade my laptop witj an extra hdd
Which is easy for any kid while i already epaired thousands of customer's laptop an mobile devices on my shop

Then called to acer seevice center about that
I want to insert hdd and i need to remove "warranty void sticker"
They tell us if want to upgrade you should have to do it with...

I purchased Extended warranty support for 2 years for Rs.3790 from www.shopacer.co.in on19th September, 2020. My product was in warranty which was is going to expire on 23rd of October 2020. After the purchase I received a copy of warranty certificate on my Email. I checked the status of my warranty again online on the acer website but they had not updated the warranty, therefore I asked them to update it as soon as possible. They replied...

My window search is not working so i need your suppirt......