Acer India — Non functioning of laptop speaker and some problem in the software

Address:

Kolkata, West Bengal

Dear team,

My name is samrat bhattaharjee and within a couple of days after buying the laptop, the speaker was not working properly. I made a complain and one engineer came and assured me that it within 4 days the speaker will get replaced. But 14 days gone by, no such thing happened and whenever i call the customer care they say that it will take time. Why should i wait as this is a brand new laptop...Such a disappoinment...They say that acer is not delivering the speaker...

My complain no-681811i
Mobile no-[protected]