Acer India — Reg COMPLAINT on ACER ICONIA ONE TABLET purchased through ONLINE

Dear Sir Product : ACER ICONIA ONE TABLET Serial Number : NTL4FSM[protected]C00 Purchase Date : 21/Oct/2014 Purchased Mode : Online (Through Amazon.in) Contact : [protected] I would like to raise a series of COMPLAINTs on this TABLET here. I am facing Frequent problem with this TABLET from the days i have purchased. Key Problems: =========== 1. Once the tablet is charged for even 1 to 2 hours, the charge is not in STANDBY. Its immediately showing it as RED (meaning no charge). So if we UNPLUG from the POWER source the TAB is getting switched off immediately. 2. TAB is getting HANGED very frequently 3. TAB volume is very low I am currently residing in CHENNAI. I have given this TAB as a gift to one of my relative. They are living in HYDERABAD.They are noticing these problems once they started using it [4 Months Back itself].Later they have given this TAB to a service centre [around 2 Months back] in HYDERABAD as the WARRANTY is available. They took around 2 weeks and Later given the TAB back saying all the problems FIXED that time. TAB was working for few days [Atleast the charge problem wasn't there] properly even though the VOLUME problem was still there.Later again they are noticing the same problem now.So the TAB is brought back to CHENNAI by myself now [This week].I am totally UNSATISFIED with the quality of this TAB. I am planning to take this TAB again to a service centre in CHENNAI. But i dont know whether these problems will be fixed properly and wont come back at all. Is it possible for you to take this COMPLETE DEFECTIVE PIECE OF TAB and provide me the NEW WORKING ONE as a COMPENSATION? Kindly revert me with your reply. Regards Jegan
Was this information helpful?
No (0)
Yes (0)
Acer India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Acer India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    798
    Pending
    0
    Resolved
    236
    Acer India Phone
    +91 80 3940 8700
    +91 804070 8700
    Acer India Address
    "Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India - 560025
    View all Acer India contact information