Acer India — Warranty extension was not done , now warranty about to expire | |||
I have done warranty extension for my acer laptop. But multiple times i have sent email and call to the acer Customer care the warranty could not be reflected in Acer system. I have sent them all proofs to extend warranty, taken all required action to make it done (suggested by Acer CC), it coneyed on call waranty extension is done But again I called and its said warranty not extended my mail had not reach to them(which I sent 20 June 2015 with all warranty extension proofs). I had problem in my laptop as warranty could not be reflected in acer data base I am not able to redeem it. In 3 days from now warranty is going to be expired. As system could not reflect warranty extension I need my money back from Acer. I have all proofs bank statements, also receipt that acer team received my amount.Also I have mail proof that i have sent docs to acer team for warranty extension. Please find attached mail thread and proofs for warranty extension payment. Regards, Shilpi Chourasiya [protected] Was this information helpful? | |||
Acer India customer support has been notified about the posted complaint. | |||
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Greetings from Acer India Customer Care"
Regret for inconvenience .
Shared product serial no is incorrect .
Please share the correct serial no with warranty extension document to resolve the same .
Best Regards,
acer Team