Acer — Internet not connecting

Address:

641014

Hi
I am MURALI CHANDRASEKARAN from coimbatore (Tamilnadu). I purchased ACER E5-573 model laptop SNID : [protected] on 21.10.2015 in RELIANCE RETAIL LIMITED coimbatore.. After one month of purchase I started using of the product, right from the first day I am facing internet connectivity problem through Wifi, lan, bluetooth etc., I called customer support they ask me to reinstall the wireless drive by download in Acer website, after doing that procedure I faced same problem. After that I registered complaint on 06.02.2016 ( ticket Id 1661137i) I gave laptop to the service centre on 8.02.16 they updated BIOS after 1 hour I faced the same connectivity problem as before... Again I gave to service centre on 10.02.2016 they updated the OS, again and again still now internet not connecting, while I m connecting report show LIMITED service.
(11.02.16) I registered the complaint in customer care ticket Id : 1667316i... Now service centre people saying that have to change mother board...
Listen this problem is not made manually right, it is a manufacturing defect . i[censored] change any hardware in new laptop it marked as opened device... Then what is the use of buying new one. I regret of choosing ACER. I need replacement...

For your reference i here attached purchase bill and service receipt.

I gave all complaints in the name of KARTHIK..

Check and do my needy as soon as possible.

Finally acer replied there is no possibility for replacement.

Don't delay. ..
(My contact no [protected])
Thank u