Acer — Laptop

Address:Mumbai City, Maharashtra, 400050
Website:www.acer.co.in

I purchased the laptop acer e 15 on the 10th of april, 2016. i have received a defective piece. it just completely shut 1 week ago i. e. on the 5th of july, 2016. i complained about it today i. e. on the 12th of july, 2016. the technician came to check it. he said that the motherboard is spoiled. what is the probability of the motherboard getting spoiled within 3 months of purchase? very very slim! i have received a defective piece! on top of that the company policy says that they have a 7 day return policy! which laptop will get spoiled within 7 days?! how can such a big company not have a replacement policy for such a huge mess up!
I want a replacement and i will not accept anything less than a replacement of the laptop.
Was this information helpful?
No (0)
Yes (0)
Acer India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Acer India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    798
    Pending
    0
    Resolved
    236
    Acer India Phone
    +91 80 3940 8700
    +91 804070 8700
    Acer India Address
    "Embassy Heights", 6th Floor, No.13, Magrath Road, Bangalore, Karnataka, India - 560025
    View all Acer India contact information