Acer Laptop — Laptop have some internal hardware issue but they are not listening

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Mumbai City, Maharashtra

Hello My name is Manoj Sharma. I bought an acer laptop on 11/05/2013. with the extended warranty of 3 yrs. i.e. till 11/06/2016. I did a complain regarding the panel is scratching and making noise while i opens or closes the laptop.It is internal problem. Complain ID No. is 1141540I dt. 27/01/2015. I sent them the pictures also where the problem is. After Lots of phone conversations and e-mail process right now they are saying it is not covered under warranty. i m saying why they did not tell me when they were selling me the extension of warranty. where are the terms and condition were written that this is not in warranty. How can they say that you have to pay charges for the same. It is unethical and unfair deal.. your's concern will give me the strength to raise my voice against corruption. thank you.. manoj sharma [protected] / [protected]