| Address: | Varanasi, Uttar Pradesh |
Sir/ma`am- i send this mail before 1 month and yet they did not respond my mail . Please go through this mail and you would get all info regarding my problem
subject-regarding recklessness of service center and broken down my
laptop battery.
hello sir/ma`am
this is Bhupendra Singh and
product no. of my laptop is NXM12SI02224313F3B1601
Product model-E1-531 and
acer easy care serial no. is ECN[protected] with OS windows 7 home
basic had a problem of formating and it was getting on and off without
complete booting but battery was properly in working condition so i
gave it to service center after consultation with customer care with
service center ID named as Bhupendra Singh and serial no 878288I and
was send to Sikandarpur bashisht complex 128 where i told my
discrepencies, they told me it to recieve after 1 day or that eve. but
when they called me in eve for collecting my laptop then they added
that my battery is also broken down and they charged me Rs1000 for
softwere installation charge and send me back by saying that they will
talk for the same<battery approval> for approval as my battery they
saw in working condition but had broken down in their vigilance but
next day they denied by saying that your approval could not pass so
you will have to purchase other one bearing your own expenditure,
Dear Ma`am/Sir please tell me some idea to cope up with this coz i
collected money for two year then after i purchased laptop in 2013 but
due to service center mistakes why should I suffer and the thing is i
do not have that much money too to purchase other battery which may be
cost of 6k-7k specially when it hasn`t broken down becouse of me.
please i trusted your brand image but due to some peoples carelessness
I`m in lurch. please take a proper action and sort out my
discrepancies.
your sincerely Was this information helpful? | 
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