Comments
Dear Sowrabh S Rao,
We regret the inconvnce caused. Please share your Customer ID or registered contact number and we will get back to you.
Warm Regards,
ACT Fibernet
We regret the inconvnce caused. Please share your Customer ID or registered contact number and we will get back to you.
Warm Regards,
ACT Fibernet
All docs submitted on 3rd Sept, Sales Rep told that the installation would be done in max 4 days,
Followed up with him, customer care (3 ticket raised ), floor managers, still i dont have any update on the installation till date . Please look into this issue .
User iD : 981650, Contact Number : [protected]
Followed up with him, customer care (3 ticket raised ), floor managers, still i dont have any update on the installation till date . Please look into this issue .
User iD : 981650, Contact Number : [protected]
CAF number is 226764, Date:[protected] Name Aravind, It was promised verbally from the person who collected the CAF, that I would get the connection by 3 to 4 days. Still they are telling stories.
I have been calling C Care, since day 3 and still no use. The Customer Care executive blames their weak team which is their problem. Today, some one calls me ([protected]) saying that this would go 3 more days further. The promised date as per ACT records was 21 Mar 15. How ever, the Cabling to my home is done on 17th and the person who made the cable said that there is no much work pending, you would get your connection on 19th and activation would also be made on the same day. after long fight with Customer Care executives,
Today, a person by no [protected] informs me that the box installation would take one days time and then they would provide me the access for the Internet after a day of installing the box. This is very worst from ACT for Customers. As a paid customer I demand the Internet by eod.
I have been calling C Care, since day 3 and still no use. The Customer Care executive blames their weak team which is their problem. Today, some one calls me ([protected]) saying that this would go 3 more days further. The promised date as per ACT records was 21 Mar 15. How ever, the Cabling to my home is done on 17th and the person who made the cable said that there is no much work pending, you would get your connection on 19th and activation would also be made on the same day. after long fight with Customer Care executives,
Today, a person by no [protected] informs me that the box installation would take one days time and then they would provide me the access for the Internet after a day of installing the box. This is very worst from ACT for Customers. As a paid customer I demand the Internet by eod.
56%
Complaints
4523
Pending
516
Resolved
2323
+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
View all ACT Fibernet contact information
I have been calling C Care, since day 3 and still no use. The Customer Care executive blames their weak team which is their problem. Today, some one calls me ([protected]) saying that this would go 3 more days further. The promised date as per ACT records was 21 Mar 15. How ever, the Cabling to my home is done on 17th and the person who made the cable said that there is no much work pending, you would get your connection on 19th and activation would also be made on the same day. after long fight with Customer Care executives,
Today, a person by no [protected] informs me that the box installation would take one days time and then they would provide me the access for the Internet after a day of installing the box. This is very worst from ACT for Customers. As a paid customer I demand the Internet by eod.