Comments
Account Number is[protected]
Userid is talluri.[protected]@yahoo.com
Ticket details for your reference
Ticket No:[protected]
Ticket Description:
Ticket Priority: Higher
Ticket Status: Pending
Userid is talluri.[protected]@yahoo.com
Ticket details for your reference
Ticket No:[protected]
Ticket Description:
Ticket Priority: Higher
Ticket Status: Pending
FYI: My entire apartment has no internet, thanks to your power box that failed us!
So just so you see the criticality, its NOT JUST ONE CONNECTION. ITS AN ENTIRE APARTMENT's connection for BEAM that failed.
So just to let you know, I have registered a ticket a lot of time ago. The details of that?
We have received a Repeat Call on the existing ticket.
Ticket No : [protected]
Ticket Category :SD- Complaint
Sub Category : Network Cable Unplugged
Ticket Date :01-MAY-16
We will expedite resolution
And following that, I followed up calls at least 4 times and then the below escalation was raised. As you can see, I am on this disconnected internet since yesterday. .
Account Number is[protected]
Userid is talluri.[protected]@yahoo.com
Ticket details for your reference
Ticket No:[protected]
Ticket Description:
Ticket Priority: Higher
Ticket Status: Pending
THIS is the last time I am even bothering to follow up! I'm very keen on taking up another internet provider, if this is the kind of customer service you provide.
So just so you see the criticality, its NOT JUST ONE CONNECTION. ITS AN ENTIRE APARTMENT's connection for BEAM that failed.
So just to let you know, I have registered a ticket a lot of time ago. The details of that?
We have received a Repeat Call on the existing ticket.
Ticket No : [protected]
Ticket Category :SD- Complaint
Sub Category : Network Cable Unplugged
Ticket Date :01-MAY-16
We will expedite resolution
And following that, I followed up calls at least 4 times and then the below escalation was raised. As you can see, I am on this disconnected internet since yesterday. .
Account Number is[protected]
Userid is talluri.[protected]@yahoo.com
Ticket details for your reference
Ticket No:[protected]
Ticket Description:
Ticket Priority: Higher
Ticket Status: Pending
THIS is the last time I am even bothering to follow up! I'm very keen on taking up another internet provider, if this is the kind of customer service you provide.
Dear Talluri Sravanthi,
We apologize for the inconvenience caused, we will get in touch with you.
Warm Regards,
ACT Fibernet Hyderabad
We apologize for the inconvenience caused, we will get in touch with you.
Warm Regards,
ACT Fibernet Hyderabad
Another day passed by. One call from Technician - "It will be resolved by EOD.", he says
Day has passed. Its almost a new day and still no resolution..
Day has passed. Its almost a new day and still no resolution..
Dear Talluri Sravanthi,
The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on[protected] or write to us at [protected]@actcorp.in, if you have any other queries.
Warm Regards,
ACT Fibernet Hyderabad
The above mentioned grievance has been addressed & resolved. Please feel free to get in touch with us on[protected] or write to us at [protected]@actcorp.in, if you have any other queries.
Warm Regards,
ACT Fibernet Hyderabad
FUT Reset SCAM
I have not downloaded more data using ACT Fibernet as my plan is for 75GB. But it shows FUP Exceeded. Prior to that, I have installed Data Usage s/w on my Laptop. Data usage shows only 38 GB have been used. But my plan is for 75GB. This happens for the last three months. Customer ID : 1474876. Please take immediate action regarding to this.56%
Complaints
4525
Pending
514
Resolved
2325
+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
View all ACT Fibernet contact information
We apologize for the inconvenience caused. Please share your Customer ID or registered contact number and we will get back to you.
Warm Regards,
ACT Fibernet Hyderabad