[Resolved] ACT Fibernet — Reconnection service and money wave off | |||||
Hi, Act user is[protected]. I was not using my connection since 7 months. This month 13th i got a call from act fibernet saying that they will wave off my previous due amount and zero reconnection charges. And i will have to pay only remaining days amount i. E 426. So, i paid 430 to act, after payment they disconnected my connection again now they were asking for previous due. I just used connection only one day. After that they disconnected. I called act customer care many times every time they will be saying that they will take my concern on high priority. But it's been almost 10 days nothing happened, On top of this every day i'm getting three four time call from act for asking bill payment.. I got really frustrated... Act need to change its way... Was this information helpful? | |||||
Nov 26, 2016 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Oct 25, 2016 ACT Fibernet Customer Care's response Hi RajaNukala, We are sorry for the inconvenience caused, we will get in touch with you. Regards, ACT Fibernet Verified Support Oct 26, 2016 ACT Fibernet Customer Care's response Dear Customer, We believe we have resolved the issue. For further queries SMS TC HELP to[protected] from your registered no. Regards, ACT Fibernet | |||||
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+91 91 2121 2121
+91 72 8899 9999
Golden Heights, 59th "C" Cross, 4th “M” Block, Rajaji Nagar, Bengaluru, Karnataka, India - 560010
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And aslo try to solve customer issues soon and start responding early