[Resolved] ACT Fibernet — Connectivty problem

Sarah Muzammil

from Nagercoil, Tamil Nadu

Address:	Hyderabad, Andhra Pradesh, 500008
Website:	Act fibre

There was a problem with my internet connection 2 days ago for 6 days. I called act customer support but no appropriate response was given.
Finally i posted my complain here. Later that day, they sent a technician and he finally fixed the problem.
He that it was a loose wire connection. After that the internet was fine until today.
Today I'm experiencing the same problem again.
Kindly, send the technicain again to take a look here.
User id:[protected]

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Aug 6, 2021

Complaint marked as Resolved

Jul 01, 2016

Updated by Sarah Muzammil There was a problem with my internet connection 2 days ago for 6 days. I called act customer support but no appropriate response was given.
Finally i posted my complain online. Later that day, they sent a technician and he finally fixed the problem.
He that it was a loose wire connection. After that the internet was fine until today.
Today I'm experiencing the same problem again.
Kindly, send a technicain to take a look here ASAP. As we work from home this is a huge inconvenience to us.
User id:[protected]

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Comments

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Sarah Muzammil,

We apologize for the inconvenience caused, we will look into it and get in touch with you.

Warm Regards,
ACT Fibernet

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Sarah Muzammil,

The above mentioned grievance has been resolved. For further queries you can contact us on[protected] or [protected]@actcorp.in

Warm Regards,
ACT Fibernet