Adidas — Damaged Shoes / got shoes torn symmetrically on both pair

Address:Gurgaon, Haryana, 248001

I bought these B33550-Duramo Adidas shoes for Rs 6800 in the month of Nov 2016 and had hardly used these shoes for traveling and while driving .

But the mesh of the shoes started getting torn and damaged symmetrically on the both the pair . They are saying the product warranty is hardly three months, my question is that when the shoes is getting damaged symmetrically on both the sides then it means it is a manufacturing defect and you cannot wash your hands by only saying that the warranty is of only Three months .

The shoes cost is Rs 6800/ and your product is not having good quality that it lasted for hardly 4 months .

when firstly i visited the store of adidas in dehradun the Store incharge told "“Mochi se joota sahi karwa lijiye hum bhi wahi sahi karwangay ".


I had bought Adidas shoes to hear such word, if I had to buy it from Mochi (shoe repairer) then I would had brought the same shoes in Rs 500 and no in RS 6800.

No one in customer care is interested in listening to its customer .

I request all of you not to buy shoes from adidas,
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Aug 25, 2016
Updated by anujagarwal27
I bought these B33550-Duramo Adidas shoes for Rs 6800 in the month of Nov 2015 and had hardly used these shoes for traveling and while driving .

But the mesh of the shoes started getting torn and damaged symmetrically on the both the pair . They are saying the product warranty is hardly three months, my question is that when the shoes is getting damaged symmetrically on both the sides then it means it is a manufacturing defect and you cannot wash your hands by only saying that the warranty is of only Three months .

The shoes cost is Rs 6800/ and your product is not having good quality that it lasted for hardly 4 months .

when firstly i visited the store of adidas in dehradun the Store incharge told "“Mochi se joota sahi karwa lijiye hum bhi wahi sahi karwangay ".


I had bought Adidas shoes to hear such word, if I had to buy it from Mochi (shoe repairer) then I would had brought the same shoes in Rs 500 and not in RS 6800.

No one in customer care is interested in listening to its customer .

I request all of you not to buy shoes from adidas,
Aug 25, 2016
Updated by anujagarwal27
I bought these B33550-Duramo Adidas shoes for Rs 6800 in the month of Nov 2015 from Silver City Mall dehradun and had hardly used these shoes for traveling and while driving .

But the mesh of the shoes started getting torn and damaged symmetrically on the both the pair . They are saying the product warranty is hardly three months, my question is that when the shoes is getting damaged symmetrically on both the sides then it means it is a manufacturing defect and you cannot wash your hands by only saying that the warranty is of only Three months .

The shoes cost is Rs 6800/ and your product is not having good quality that it lasted for hardly 4 months .

when firstly i visited the store of adidas in dehradun the Store incharge told "“Mochi se joota sahi karwa lijiye hum bhi wahi sahi karwangay ".


I had bought Adidas shoes to hear such word, if I had to buy it from Mochi (shoe repairer) then I would had brought the same shoes in Rs 500 and not in RS 6800.

No one in customer care is interested in listening to its customer .

I request all of you not to buy shoes from adidas,
Complaint comments 

Comments

This is pathetic customer service by Adidas. Customer service exists only till a customer buys a product. Once a product is sold, seems like Adidas doesn't care thereafter.
I think Adidas should provide support here since the shoe tore off in such a short span of time.
Thanks ANuj for sharing this information. I would prefer to buy other brands rather than Adidas if this issue is not resolved soon. Please keep us updated. Good luck to you Anuj!!
anujagarwal27's [Complaint's author] reply, Aug 25, 2016
Yes Anamika .. I doo agree with your views and thanks for your moral support :)
Hi,

I bought adidas Crazytrain Bounce Shoes from Tehran(adidas showroom) in February and right toe area of the shoe is tearing apart, right now I am in UK until October then I will go back to India, is there anyways I can change this shoe. I don't have the receipt with me.

It is an expensive shoe and should not last for such short time.

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