[Resolved]  Aegon Religare Life Insurance Co Ltd — misselling of insurance

Address:

Jalandhar, Punjab

I had also mailed to Insurance Ombudsman but still there is no reply Plz plz plz help me out as i got trapped in these fake calls Regards Dr.Kamal Bhandari Dear Concern, This is my interaction with the company, as i am about to turn 58 next month and retire from my job, you tell me how could i support my family and pay such high premium year on year. This is my humble request to you to take up this matter and get me justice. Thanks and Regards Kamal Bhandari On Thursday, June 5, 2014 11:22 AM, Customer Care <customer.[protected]@aegonreligare.com> wrote: Dear Dr. Bhandari, Thank you for writing to us. We refer to your email dated June 3, 2014 regarding enquiry on complaint status of your AEGON Religare Flexi Money Back Plus Policies,[protected] and[protected]. We apologize for the inconvenience caused. The complaint resolution letter has been sent at your registered mailing address on June 4, 2014 via Speed Post AWB EM[protected]IN. You shall receive the hard copy of this letter shortly. I have attached soft copy of the complaint resolution letter for your reference. In case you need any clarification or assistance, please feel free to call us on our Customer Service Toll free number[protected], between 8.30 am to 8.30 pm, 7 days a week or write to us at customer.[protected]@aegonreligare.com. You can also visit us at www.aegonreligare.com. Regards, Denis Gad Executive – Customer Relations AEGON Religare Life Insurance Company Limited Disclaimer: The information contained in this communication is confidential, intended solely for use of individual or entity to whom it is addressed and may be legally privileged and protected by professional secrecy. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action taken by you in reliance on it is prohibited and may be unlawful. This email does not constitute any commitment from AEGON Religare Life Insurance Company Limited or its subsidiaries except when expressly agreed in a written agreement between the intended recipient and AEGON Religare Life Insurance Company Limited or its subsidiaries. AEGON Religare Life Insurance Company Limited does not guarantee that the integrity of this communication has been maintained nor that the communication is free of viruses, interceptions or interference. If you are not the intended recipient of this communication please return the communication to the sender and delete and destroy all copies. [protected] Original Message[protected] From: KAMAL BHANDARI Received: 03/06/2014 18:59 To: Grievance Manager; Grievance manager Cc: cust care; Customer Care; Customer Care Subject: Fw: Policy No.[protected],[protected] Dear Concern, I had sent the hard copy of the same to your head office on 22nd of may but till date i have not received any response from your side. I am again requesting you to cancel the policies and take necessary actions against the culprates. Hoping positive and quick response from your side Thanks and Regards Dr. Kamal Bhandari Sr. Veterinary Officer Phillaur On Thursday, May 8, 2014 11:08 AM, Customer Care <customer.[protected]@aegonreligare.com> wrote: Dear Mr. Bhandari, This message is with reference to your e-mail dated May 5, 2014 with regards to your concern on the resolution received against your complaint raised on your AEGON Religare Flexi Money Back Plus Plan policy numbers[protected] and[protected]. I sincerely regret the delay in our response and the inconvenience caused to you. According to the details mentioned in your e-mail, I understand you are not satisfied with the resolution provided to you for the complaint raised on your policy. Since your complaint is of a serious issue, I request you to submit the letter at the nearest Branch or send it to our head office address at: The Head Office address is:- AEGON Religare Life Insurance, Building No. 3, Third Floor, Unit No. 1, NESCO IT Park, Western Express Highway, Goregaon (East), Mumbai-400063 Alternatively you can also approach the Insurance Ombudsman for your referred concern. Incase of any further information required, please feel free to write to us at customer.[protected]@aegonreligare.com or visit our website at www.aegonreligare.com . We thank you for your association with us and look forward to an enduring relationship Regards, Preeti Kumari Customer Relations AEGON Religare Life Insurance Company Limited Please let us know whether your query was resolved satisfactorily (Yes/No) Disclaimer: The information contained in this communication is confidential, intended solely for use of individual or entity to whom it is addressed and may be legally privileged and protected by professional secrecy. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action taken by you in reliance on it is prohibited and may be unlawful. This email does not constitute any commitment from AEGON Religare Life Insurance Company Limited or its subsidiaries except when expressly agreed in a written agreement between the intended recipient and AEGON Religare Life Insurance Company Limited or its subsidiaries. AEGON Religare Life Insurance Company Limited does not guarantee that the integrity of this communication has been maintained nor that the communication is free of viruses, interceptions or interference. If you are not the intended recipient of this communication please return the communication to the sender and delete and destroy all copies. [protected] Original Message[protected] From: kamal.[protected]@yahoo.com Received: 05/05/2014 16:12 To: Grievance Manager; Grievance manager Cc: cust care; Customer Care; Customer Care Subject: Policy No.[protected],[protected] Dear Concern, This is with reference to the reply I have got from your company with respect to my complaint to the above mentioned policies. I would like to reiterate the grievance once again as points mentioned below :- a) Since the poilicies were sold to me saying that i will receive bonus if i invest money with your company. b) I was told that i have to agree to all terms and conditions if i receive any call from the company. c) That i will get bonus only once the policies are issued and freelook period is over. Based on the facts mentioned above i would request you to consider my grievance genuinely. I am a layman and does not understand the technicalities and intricacies of insurance policies. I will be retiring from my job this year and will not in the position to pay such high premiums year after year.This has been a fraud done to me by Mr. Ravi Sharma which i don't even know is your employee or associate. Simultaneously I am also filing a complaint against him in the anti fraud cell. I request you to refund my money since i have been duped by him. I appreciate your consideration in this regard. Thanks and Regards Kamal Bhandari Sr. Veterinary Officer Phillaur