Agarwal Packers And Movers Ltd — Broken Cupboard and Extra charges

I had to hire packers and movers services to move within bangalore. While the local packers and movers quoted around Rs.6, 500/- for the same, Agarwal quoted Rs.13, 000/-. I still thought i would go with Agarwal and they were supposed to be professional and you can be sure that your goods would be safe and you can have a hassle free shifting experience. The actual experience was however, otherwise. They send a person to come and inspect your households and to give a quote. While every other person from other movers quoted and hoped you would hire them, the guy from Agarwal quoted and asked for money just for the quote. I had to pay him a 100 bucks for the same. They then promised that they would send a supervisor on the day of shifting. A group of 5 came on the day of shifting and they said one among them was the supervisor. While they were packing and lowering my cupboard worth Rs.20, 000/-, they dropping it from the 2nd floor and is now broken to pieces. Not one had the courtesy to even apologize and worse, after unpacking, the so called supervisor demanded for money. I was so pissed off and gave him 100 bucks so that i dont have to see their faces again. And he had the balls to demand for more. He said atleast a 100 bucks per person, including the driver and took off 600 bucks from me. 600 bucks and 100 for quote and a broken cupboard beyond repair! Thats what i got for paying double to regular packers and hoping for the best experience. Complains made to the manager has not quite shown any rewards yet. Utterly disappointed and irritated with the way they function.