Agoda — Agoda booking id 67216233, april 5, 2015 at 9:21pm

I booked a room in dehradun hotel for 1 night in early august, and no money was to be charged until july 2nd. But, agoda charged my bank account $15us right away! Then i followed their online instructions to cancel the booking and received notice that it had been cancelled and i should see a credit in my bank account with 15-30 days, or even as long as the beginning of the next billing cycle. Well, that billing cycle has come (5/6) and there is still no credit for the $15 appearing. I called england yesterday, paying for the call myself, and agoda customer service agent said i would be issued a credit in 10-15 business days. But, the confirmation email from the agoda agent did not actually specify that the refund of $15 was going to transpire, and i was still receiving warning about cancelling my room 2 days prior to august 3rd, or must pay!