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Air Asia Complaints & Reviews

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Last updated Feb 22, 2024
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Air Asia reviews & complaints(689)

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J
Jennyfloofs
Feb 22, 2024
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Flight Cancellations

Address:248 Poole Lane

I had booked a flight from Bali to Singapore via Jakarta on Sat 17th Feb at 1400. When I arrived at Bali domestic airport I was told that I had missed my flight, I stated that this was incorrect as it was currently 1215 and my flight was at 1400. I was then advised that my 1400 flight was cancelled and that they had put me on an earlier flight at 1215. I asked why I wasn’t advised of this, they said they tried to call me but the number...
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D
Diya saxena
from Rampur, Uttar Pradesh
Jan 15, 2024
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Don't return my money.

Address:Indira Gandhi airport airlines

Mujhe AirAsia ki taraf se ek call aee thi jisme bola Gaya tha ki apki AirAsia me air ticketing me job lag gai hain . Apka ek telephonic interview hoga . Mere pass ek call letter ki email aee with pdf .Mere pass ek call aee AirAsia Hr ki jinhone interview liya aur select ker liya phir bole ki apko registration fee Deni hai jo security hoti hai 3999 . Training ke time per apko return ho jayegi . Mene de diye . Phir mere pass ek email ayya jisme...
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D
Diya saxena
from Rampur, Uttar Pradesh
Jan 15, 2024
Jan 18, 2024
This thread was updated on Jan 18, 2024
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Fraud

Address:Indira Gandhi airport airlines

I got a call that Airasia has got a job, you will have an interview on the call, they sent me the call letter and took the call interview and said that you has been selected.Then airasia HR said that you have to deposit 15000 rupees which is security based so that your dress, ID card, documents will be provided to you and you will be returned at the time of training. He also gave me an appointment letter, I sent the money and then said that...
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K
Karna02
from Vellore, Tamil Nadu
Jan 6, 2024
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Fake Job Offer

Address:Mumbai
Website:Foundit.com

I was contacted through mobile for Job offer in Air Asia India Limited my resume was attached in Foundit.com they contacted me and they asked my details and cleared Voice Call Interview and then for F2F interview they said need to pay 2.69, 000 rupees so I paid they half half amount separately but still then also asked more money for they got more candidates to cut off they asking more money so I refused and they said within 45 days I got...
+1 photos
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K
Karna02
from Vellore, Tamil Nadu
Jan 6, 2024
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Fake Job Offer Scanmed

Address:Mumbai

I was scammed on August 2023 for fake job offer of Air Asia India Limited. Totally I was paid 2, 69, 700 rupees and still now I waiting for refund and no response their side, so I filed complaint in Cybercrime Police.

To Whosoever

It My Concern

As per the Conversation which we had with the portal side regarding your Ref. I'd File Code Fees 3, 700/- INR.(Included GST.) Which you have to Submit...
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Address:Air Asia

I have received a call that i have been shortlisted for Air Asia customer service executive job and said that i have to pay 3900rs for telephonic interview and after that I have to pay rs 15300 for F2F interview round and after selection i will get refund

Bank Name - Indusind Bank

Holder Name - AirAsia India Ltd.

Account No.[protected]

IFSC Code - INDB0000393

These...
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A
avdas
Nov 5, 2023
Nov 17, 2023
This thread was updated on Nov 17, 2023
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Complaint Regarding Denied Boarding and Misguidance at [Flight# AK-53.] on 30th Oct 2023

Address:AirAsia Berhad RedQuarters Jalan Pekeliling 5 LCC Terminal 64000 Sepang Selangor Malaysia

Hi Customer Relations Department, AirAsia Berhad

I am writing to express my deep dissatisfaction and disappointment with the service I received during my recent travel experience with AirAsia. On 30thOCT 2023, I had a ticket from Kuala Lumpur (KUL) to Bangalore (BLR).
My booking reference is PNR# RDHNUE. I reached the airport well in advance, around 1.5 hours before the scheduled departure time, I was at front of the...
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G
GeorgePoopada
from MUNNAR, Kerala
Oct 9, 2023
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AirAsia Seat Details

Hi Myself George, Jacob . We were a group of 7. We were travelling in Air Asia from Bangkok to Kochi on 07-Oct-2023. on Flight No:FD 170. Out of seven passengers 3 were given the last seat that is 31 A, 31B and 31 C respectively. Our baggage space is allotted to Crew and we are not able to put our baggage anywhere and we request the crew to arrange some space to put our baggage a, very harshly they informed "If you want put your baggage on...
+3 photos
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P
polder
Oct 1, 2023
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Travel Voucher cant book flights .Invalid

My Travel vouchers r invalid { number[protected]} can you check ??...
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A
Alkha Dileep
Sep 26, 2023
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Baggage issue

Address:Ranchi

I was traveling today morning in Air Asia flight from Bangalore to Ranchi (26/9/23) my baggage got damaged due to mishandling my luggage. Many scratches and I lost the logo of baggage. I can share the photographs for the reference.
Thank you...
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S
Shubhu44jain
Aug 21, 2023
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Baggage refund

I booked ticket from ixigo and buggage for
Directly through airasia under this pnr #j24p9c, my ticket Amount has been refund but still waiting for my buggage refund, I already raise complaint 44 times but still i did not get my refund every time they close the case without any action.
Flight ticket has been cancelled in April month but still no resolution anyone can help on this .

Thanks...
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K
Katta harshitha
Aug 3, 2023
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Offer letter

Address:Rajahmundry

I have a call from air asia and they replies me for job you are selected in air ticketing executive department and I made payment firstly 1450 rupees for verification and after that they send me a file of employee information form and after that they conduct interview and online test and then they want to pay money 5600 rupees I make a payment and they send me a offer letter pls refund my money and tell me is it fraud or real...
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G
ghoshsamrat
Jul 20, 2023
Sep 4, 2023
This thread was updated on Sep 4, 2023
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Cancellation of my bookings for HYD to Kolkata and return PNR H6952A not processed

Dear Team

This is to bring to your kind attention that i booked to and fro ticket form Hyderabad to Kolkata for travel on 11 July and return on 14th July and due to unavoidable reasons i was unable to travel. I called up the help line number which suggested me to get in touch with the air asia what's app number 6360 012 345 to request for support. I raised a request for cancellation of Ticket on 8th July 2023...
+3 photos
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S
Soumya Mohanty68
from Bengaluru, Karnataka
Jul 14, 2023
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Premium Flex date change

Booked a premium flex ticket (Pnr- S92G9X)from Bhubaneswar to Bangalore on air Asia flight. Then rescheduled to a new date and within 5 minutes realised that the date was wrong. So tried to reschedule again as I knew in premium flex rescheduled can be done again without any charge only difference in price should be paid. While second rescheduling to my surprise the amount I had to pay is ₹3796 instead of ₹777, the difference in price...
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B
bala2000k
from Bengaluru, Karnataka
Jul 6, 2023
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Delayed flight for 4 hours

Address:Bengaluru

My name is Balamurugan Narayanan and I booked a Air Asia flight (I5-740) which was scheduled to depart from Delhi at 7.50AM IST on 6th July and supposed to be landing at Bangalore at 10.40AM IST. Based on this I have scheduled my meeting with my International clients from 12PM IST onwards.

However, I got a message on 5th July night stating the flight has been delayed by almost 4 hours, so the new departure moved from 7.50AM...
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L
Lakhyajit boruah
Jun 29, 2023
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Delay flight

I booked flight Guwahati to DEL PNR:R9KSQX Flight no I5 788 The flight is not landed on DEL airport on time delay 4.30hrs so i missed my international flight DEL to BALI flight no D7 183 BOOKING PNR NO: MUS2TB . Ground stuff and cabin crew fully take responsible to reconnecting my flight and compensation. Still I not received no any response from there side. I have lost my 2 Lakhs aprox...
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A
AnubhaSourya
from Bengaluru, Karnataka
Jun 2, 2023
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Refund for double payment of extra baggage

I have been after them for two years for a refund of extra Rs.4000 that I paid twice because the UPI payment went into processing and got successful after paying cash.
I even applied for a chargeback from my bank on suggestion of the UPI platform but no one is responding from their site. I want my money back....
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A
ambastamanish
from Gurgaon, Haryana
May 16, 2023
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Medical Refund

Address:Manish Kumar Ambasta, Senior Manager(Fin.) NHPC Regional Office, JDA Commercial Complex, Narwal, JAMMU, Jammu, Jammu & Kashmir - 180006

Due to accident of my son Akash kumar at Bangalore on 10.05.2023, he has met with major damage in leg. He was hospitalzed in emergency condition in Bangalore Baptist Hospital and discharged on 12.05.2023 from Bangalore Baptist Hospital. Since he has been done major operation in leg, he cannot walk for one month and even go to washroom through wheel chair only.Accordingly, in this situation air ticket from Bangalore to New Delhi was cancelled.....
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P
Piyushagni
from chandigarh, Punjab
May 14, 2023
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Complaint against delay in flight number I5 766

The flight I5 766 was booked my me and the time for take off is given 6.25 pm on 14.05.2023 and this flight was delay by 4.30 hrs from its scheduled time. Due to this i have face many problems and no other agreement was done by airlines to accommodate and its totally waste my time and money. The official was denied to given any written statement regarding the delay and no one from airport authority can came at gate 8 on the after repeated...
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Piyushagni
from chandigarh, Punjab
May 14, 2023
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Complaint regarding delay

Due to this i have face many problems and no other agreement was done by airlines to accommodate and its totally waste my time and money. The official was denied to given any written statement regarding the delay and no one from airport authority can came at gate 8 on the after repeated requests....
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