Air India Express — Baggage Theft and Harrasement

Address:

Lucknow, Uttar Pradesh

We travelled with family (Mother Father son and 9 yr old daughter) from Lucknow to Udaipur by AI 412 and AI 471 on March 31st, 2015. We checked in two numbers of luggage and we received only one at Udaipur airport. The main baggage with all our clothes, cosmetics, medicines went missing. We were kept waiting for more than 2 hours at Udaipur airport by Ms Joohi and other ground staff without any proper assistance. We are constantly being misguided even now and the baggage is still untraceable. FILE Reference UDRAI10078 Name Aparna Bansal TAG Number AI031155 We have been severely harassed both mentally and financially and we claim a minimum damage of Rs.50000.00 which should be paid immediately at Udaipur itself to meet emergency expenses occuring due to missing baggage.