[Resolved]  Air India Express — Refund of cancelled ticket (PNR #RW41UN)

Address:

Ernakulam, Kerala

Dear Sir It has been more than 9 months since I cancelled my ticket (please see the conversation below). Till I have not received the refunded amount Whom shall I contact now? Anil. [protected][protected][protected][protected][protected] From: customersupport [mailto:[protected]@airindiaexpress.in] Sent: Wednesday, October 30, 2013 7:22 AM To: Anil Gopinath Subject: RE: AIRINDIAEXPRESS Confirmation #RW41UN Dear Sir / Madam, We are constantly keeping a track of your case and shall revert to you As soon as possible. We are sorry for the inconvenience caused to you and thank you for Bearing with us. Thanks once again. Best Regards Customer Support (PN) Air India Express. From: Anil Gopinath [mailto:[protected]@walaa.com] Sent: Tuesday, October 29, 2013 5:38 PM To: customersupport Subject: RE: AIRINDIAEXPRESS Confirmation #RW41UN Dear Sir Any progress in this issue? (It has been 5 months since I cancelled my ticket (please see the conversation below). Till I have not received the refunded amount.) Regards, Anil Gopinath Snr. System Administrator [protected][protected][protected] From: customersupport [mailto:[protected]@airindiaexpress.in] Sent: Monday, September 30, 2013 1:27 PM To: Anil Gopinath Subject: RE: AIRINDIAEXPRESS Confirmation #RW41UN Dear Sir / Madam, Thank you for choosing to fly with Air India Express. Kindly note that we have forwarded your mail to the finance department who will investigate your case and take appropriate action. We hope the above information is sufficient. Please feel free to get in touch with us for any further clarification. Best Regards, Customer Support (SH) Air India Express. From: Anil Gopinath [mailto:[protected]@walaa.com] Sent: Sunday, September 29, 2013 12:30 PM To: [protected]@airindiaexpress.in Subject: RE: AIRINDIAEXPRESS Confirmation #RW41UN Dear Sir It has been 5 months since I cancelled my ticket (please see the conversation below). Till I have not received the refunded amount. What should I do now ? Regards, Anil Gopinath Snr. System Administrator [protected][protected][protected] From: customersupport [mailto:[protected]@airindia.in] Sent: Friday, May 10, 2013 9:53 AM To: Anil Gopinath Subject: RE: AIRINDIAEXPRESS Confirmation #RW41UN Dear Sir/Madam, This mail is to inform you that your ticket has been refunded on 29th April 2013. The refunded amount will be processed to your account. We hope the above information is sufficient. Please feel free to get in touch with us if you still face any other problem. Best Regards, Customer Support (CG) Air India Express. From: Anil Gopinath [mailto:[protected]@walaa.com] Sent: Thursday, May 09, 2013 8:05 PM To: [protected]@airindiaexpress.in Subject: FW: AIRINDIAEXPRESS Confirmation #RW41UN Dears I had made a booking from Dammam to Cochin on Air India Express, ONLINE, and the confirmation no was RW14UN. (ticket is attached) I had to cancel it due to change in my schedule, and it was cancelled on 29th April 2013. But till now, the amount is not refunded to my account. Whom should I contact to get an update. Anil Gopinath Snr. System Administrator ________________________________________ From: [protected]@airindiaexpress.com [[protected]@airindiaexpress.com] Sent: Wednesday, February 20, 2013 6:30 PM To: Anil Gopinath Subject: AIRINDIAEXPRESS Confirmation #RW41UN E-mail: [protected]@airindiaexpress.in Confirmation number: RW41UN Receipt and Itinerary as ofWed-20/02/13 15:25 You will need to provide this confirmation number and your passport/photo I.D. and valid visas (where applicable) at check-in to receive your boarding card. ANIL GOPINATH SAUDI UNITED COOPERATIVE INSURANCE P O BOX 31616 AL KHOBAR 31616 SA ITINERARY: FROM/TO FLIGHT STOPS DEPARTURE ARRIVAL DMM ( Dammam, DMM) / COK ( Kochi, International Terminal, COK) INTL Terminal IX - 382/474 1 Mon-17/06/13 20:30 Tue-18/06/13 05:35 Passenger(s) Charge Description Original Amount Amount GOPINATH, ANIL INSU - Insurance SSR 10.00 SAR 10.00 SAR Bag Allowance: ADT 30kgs/CHD 30kgs/INF 10kgs NSST - NSST 0.00 SAR 0.00 SAR Seat :3A G - GOW - ECONOMY - CHANGE &CANCELLATION FEES APPLY 249.00 SAR 249.00 SAR WFEE - Web Consumer Fee 11.24 SAR 11.24 SAR TAX - Airport Tax - DMM 50.00 SAR 50.00 SAR FUEL - Fuel Surcharges - DMM 325.00 SAR 325.00 SAR ITINERARY: FROM/TO FLIGHT STOPS DEPARTURE ARRIVAL COK ( Kochi, International Terminal, COK) INTL Terminal / DMM ( Dammam, DMM) IX - 473/381 1 Fri-28/06/13 14:05 Fri-28/06/13 19:10 Passenger(s) Charge Description Original Amount Amount GOPINATH, ANIL NSST - NSST 0.00 SAR 0.00 SAR Bag Allowance: ADT 20kgs/CHD 20kgs/INF 10kgs G - GOW - ECONOMY - CHANGE &CANCELLATION FEES APPLY 217.79 SAR 217.79 SAR Seat :3A WFEE - Web Consumer Fee 11.24 SAR 11.24 SAR TAX - Airport Tax(Passenger Service Fee) - COK 15.52 SAR 15.52 SAR TAX - Development Charge - COK 20.69 SAR 20.69 SAR FUEL - Fuel Surcharge - COK 312.28 SAR 312.28 SAR ICICI Travel Insurance Passenger(s) Reference No. Original Amount Amount GOPINATH, ANIL SAR 10.00 SAR 10.00 Reservation Totals: Air fare 466.79 SAR Tax 723.49 SAR TRAVEL INSURANCE SAR 10.00 Special Service 22.48 SAR Insurance Fee 10.00 SAR TOTAL 1, 222.76 SAR Payment Summary: ANIL GOPINATH 20/02/13, MSCD XXXXXXXXXXXX8017 1, 222.76 SAR 1, 222.76 SAR TOTAL PAYMENTS 1, 222.76 SAR