Air India — Non receipt of luggage

Address:	New Delhi, Delhi
Website:	Air India

I was travelling from delhi to indore on 23 jul 16 in air india flight no ai 636. The flight timings was 2:30 pm. I got my check in done at 11am around 3 hours before the boarding. The details of my luggage are as seq no 62 1/25 ai 636 23 jul idr 62. The tag no is ai 757027 [protected]. This has happened for the third time when my luggage was missing. All my necessary stuff was in the luggage. I was not provided any kit as per the policy. However on asking about the kit the manager at the airport refused to give the same. I had to attend a conference the next morning but due to the negligence of the staff at the delhi airport i suffered a lot of embarrassment. May i request to kindly reimburse the damage suffered to me due to your negligence or i take up legal action.