Air India — Refund of money

Address:	Lucknow, Uttar Pradesh
Website:	AIR INDIA

Dear sir,
I wish to inform the following points regarding travelling by air india flight from jeddah to lucknow and lucknow to jeddah. My air india booking reference no is y64qland e-ticket no. 098 [protected]. I had faced difficulty while travelling back from lucknow to jeddah.
1. I travelled from jeddah to mumbai on 10.10.2015 by flight no. Ai 932
2. I travelled from mumbai to lucknow on 11.10.2015 by flight no. Ai 625 (Domestic flight)
3. There was no problem while travelling from jeddah to lucknow
4. I had my return flight from lucknow to mumbai on 30.03.2016 by domestic flight
5. So i had made reconfirmation of my return flight on 22.03.2016 and reconfirmation paper is attached herewith.
6. As per the reconfirmation paper the return flight from lucknow to mumbai was scheduled at 1330 hours (Afternoon) on 30.03.2016.
7. I reached the lucknow airport at 11.00 a. M as per the flight schedule at 13.30 hours
8. When i reached the check in counter for getting my the boarding pass, the man sitting at the check in counter informed me that the flight scheduled at earlier at 1330 hours has already departed at 10.30 hours for mumbai.
9. This was a big shock for me because my international flight was there on the same day in the evening from mumbai and secondly air india did not sent any message on my mobile regarding rescheduling of this flight from 1330 hours to 10.30 hours.
10. My exit/re-entry visa for saudi arabia was valid up to 31.03.2016 only.
11. There was no time to wait me for rebooking in the same class on other available days
12. Air india booking staff asked me to pay extra money inr 1700.00 for booking in another flight in higher available class.
13. I was forced to pay inr 1700.00 for another flight because of air india fault as they did not inform me about the rescheduled flight departure time from lucknow to mumbai on my given mobile.
14. I am an unskilled worker working in saudi arabia with a very low salary. I have taken loan of inr 17000.00 to buy the ticket and was