Air India — Self bording pass mechine hanging..due to this 5 mints delay..not allowed travel.

Address:

Hyderabad, Andhra Pradesh

Hello, I have booked ticket to travel from hyd to varanasi on 4th Oct 2015 timing 6:20 AM departure.Air India AI-695, PNR: ZFM3ME. I was 50 mints before departure in the airport and I was trying to get self checking in the equipment but it was not working finally, when I reach the counter just 43 mints before they have not accepted although we are 4 members also with no check in laguage, they have not even tried or no proper response to help. I lost 70 k amount and also sentiment trip to varanasi. I am literally hurt and help less. Can u pls help me take some action in this regard. Thanks chakravarthi, [protected]