Air Pegasus — Flight cancellation and non refund of booking amount | |||
As per the details provided above i booked a flight in air pegasus to travel from bangalore to hubli on 29.05.2016. Flight no. Op 111, pnr no. Cmkt6h. The flight was cancelled by the airline but no advance information was provided either by airline or by make my trip. I came to know about the cancellation of the flight only when i reached the airport to board the flight. Even thought flight is cancelled by the airline no refund is credited to my account till date and make my trip website is showing my booking in confirm section. I request air pegasus and make my trip both to credit my full amount along with all charges and insurance premium because i did not travel on the said flight so there is no question of insurance. Please insure quick disposal of my grievance. When i visit complain section of air pegasus it showing error always. Was this information helpful? | |||
 2 Comments | |||
Comments
Same problem.. https://www.consumercomplaints.in/air-pegasus-did-not-receive-the-refund-yet-c13...⇄ the worst ever cheat. we should send them off..
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Greetings from MakeMyTrip!!
We are sorry to read about the issue, In reference to your complaint regarding flight cancellation.
Please note that as we have checked and found that full refund of INR 3, 480/- on 06th Jun16 with RRN number[protected] and INR 200/- on 14th Jun16 with RRN number[protected].
Also note as we have checked with airline It was a last minute cancellation, due to which they sent a SMS on your registered mobile number and later they informed to MakeMyTrip.
Hence we regret for the inconvenience caused to you. Kindly do let us know once you received the refund, so that we can close the matter from our end.
Regards
Team-MakeMyTripCare