Airbnb — Refund for cancellation

Website:www.airbnb.com

Hi sir,
I have done instant booking and payment for rs.807 and i have done cancellation immediately. my payment method is by debit card. my amount has been reducted and it is not refunded back. the message i received was amount 807 debited to ecom:ubiacq00-payu_recharge gurgaon dlin.
The mail which i have received after cancellation is specified below


Hi nandhini,
A refund of ₹807 has been issued to your payu account for reservation 5py5py at eden of zen - ambar (sky) king bed room (you originally paid ₹807).
Thanks,
The airbnb team


Thanks ®ards
Nandhini
[protected]@gmail.com
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My reservation request-HMKP3DJC2E was declined on 3rd may and i was assured that my payment would be refunded to the account that was used to make the payment. I have received no payment till now. It has been more than a month.
My reservation request (HMKP3DJC2E) for a room in chicago was declined by the host on 3rd may 2017 by the host . Airbnb assured that the refund will processed to the account, which was used to make the payment. It has been more than a month and I have received no money till now. My refund amount is Rs3624

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