[Resolved]  Aircel — 1 gb pack for 198

Address:Coimbatore, Tamil Nadu, 641021
Website:Www.consumercomplaints.in

Sir,
I just recharged my net pack for rs.198 for 1 gb . To my knowledge 1gb means 1024mb...but my account just had 750 mb...this is absolutely dissappointing . My number is [protected]..i would like to know whether the net packs have been changed or i have been cheated. Please sir, hoping for an earlier response. Till date i have been recharging and i have recieved the correct amount of mb mentioned...but this time it was totally dissappointing...please provide me information regarding the packs.
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Aug 9, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Sir my last five calls inquiry give me


Customers care not give information me

So plz sir give me information
Dear Customer(Samiah),

We regret the inconvenience caused. Kindly share the following details in order to look into your issue:

Recharge Date:
Mode of recharge:
Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Customer(Samiah),

We'd like to inform you that in recharge of Rs.198/- you will get 750 MB 2G/3G data for 21 days. Post free usage 4p/10kb applicable till the pack validity. To check balance & validity dial *111*99#.

We would like to inform you that plans are revised due to market revisions. We have shared your feedback with our concerned team in order to meet your expectations in future.

Warm Regards,
Aircel Social Care Team
Dear Mamta Pinku,

We would request you to visit your nearest Aircel store with your valid ID Proofs to get the details for the same.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in

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