Aircel — 3g 3G NETWORK,POOR COVERAGE,CUSTOMER CARE NOT PICKING MY CALL | |
Dear sir,
iam Santhoshkumar from podanur- Tamilnadu, my cell no [protected], iam using new Motorola MOTO-G 2nd generation phone, my mail id- [protected]@gmail.com.
last week I recharged 198rs 3G GPRS pack.but still I cant use 3G (as you saying) on my cell phone at well because still I cant get 3G settings from you, and very poor network coverage, many times I called to you but still no response from your end.today 1.00pm to 9.00pm many times I contacted to customer care, but nobody picking my call, if this continues how can I continued your service.my all friends saying that "any emergency we cant get aircel customer care on spot, but if we died on spot they will pick our call "
moral : - AIRCELL failed the customer satisfication, They only saying in advertisement about 2G & 3G.
WARNING:- if you not solved my problems I will go with another like AIRTEL. Was this information helpful? | |
Aircel customer support has been notified about the posted complaint. | |
4 Comments | |
Comments
Dear Santhosh Kumar
We regret the inconvenience caused, Kindly share the following details for us to assist you better:
Aircel No.
Alternate No:
Problem faced in laptop/Mobile phone:
Error message received if any:
Handset Model & Brand:
Location (including nearest landmark where issue is witnessed)
Duration of issue (problem since when)
issue with a specific website or all website
Browser being used (Default phone browser or Chrome /Dolphin etc.)
Warm Regards
Aircel Social Care Team
We regret the inconvenience caused, Kindly share the following details for us to assist you better:
Aircel No.
Alternate No:
Problem faced in laptop/Mobile phone:
Error message received if any:
Handset Model & Brand:
Location (including nearest landmark where issue is witnessed)
Duration of issue (problem since when)
issue with a specific website or all website
Browser being used (Default phone browser or Chrome /Dolphin etc.)
Warm Regards
Aircel Social Care Team
Aircel No. [protected]
Alternate No:[protected]
Problem faced in laptop/Mobile phone: Mobile phone
Error message received if any: Browser got rotating rotating...
Handset Model & Brand:Motorola moto G 2nd generation
Location (including nearest landmark where issue is witnessed): my home-podanur
Duration of issue (problem since when): Always
issue with a specific website or all website: All sites ex: play store, Facebook, wattsup.gmail.etc...
Browser being used (Default phone browser or Chrome /Dolphin etc.):-
Alternate No:[protected]
Problem faced in laptop/Mobile phone: Mobile phone
Error message received if any: Browser got rotating rotating...
Handset Model & Brand:Motorola moto G 2nd generation
Location (including nearest landmark where issue is witnessed): my home-podanur
Duration of issue (problem since when): Always
issue with a specific website or all website: All sites ex: play store, Facebook, wattsup.gmail.etc...
Browser being used (Default phone browser or Chrome /Dolphin etc.):-
Dear Santhosh Kumar,
As per our system records, your concern has been duly addressed.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
As per our system records, your concern has been duly addressed.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
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Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in