Aircel — 3G data available but main balance reduced

Address:

Viluppuram, Tamil Nadu

SirMy Aircel Mobile no.[protected] and today I have recharge to rs. 101 3g datapack on morning 11am via sel[censored]ssd . Conform message and carry the old data. Evening 4 pm show the balance you have used 7.7mb the cast rs.77, less in to main balance. 1.today balance 570 after recharge 101 rs 469 balance check the transaction now 392.2. I am call to 198 in 5 times anyone not given answer totally 101 pack not available in to Aircel your cc person ( Executive) so sadBut see the your company smsDear Customer, Details of your last two service requests are :1.SR#1-[protected] of Type:Data Charging dispute is Closed and closure date is[protected].SR#Not Available of Type:Not Available is Not Available and closure date is Not AvailableHow to close my complaint?