Aircel — 3g services not working.. Customer care not filing complaint | |||||
I recharged my number [protected] with 122 for 500 mb 3g data on 19th june.. But after couple of day my 3g services stopped working. I am unable to connect to aircel 3g network.. I tried everything starting from swiching my phone off and on, network setting only wcdma and searched to select aircel3g or reliance but it says "unable to connect please try later". The as always aircel pathetic customer care is keep on disconnecting the call and not taking my complaint. This is my 2nd complaint within 1 month time. The previous one still not resolved. Let me see what formality aircel social care team does this time. Thinking to port. Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Alternate No.: [protected]
Location (including nearest landmark where issue is witnessed): All over Delhi & NCR
Duration of issue (problem since when): from 2 days
Are you using GPRS on Handset or System: Android handset - WCDMA setting
E/G/H Signal available on the handset – yes or no: only E was available..
Are you able to connect using the dialer – yes or no (Laptop / system): no
Error message encountered if any while trying to browse / download: 2G was working but not 3G..
Location (including nearest landmark where issue is witnessed): All over Delhi & NCR
Duration of issue (problem since when): from 2 days
Are you using GPRS on Handset or System: Android handset - WCDMA setting
E/G/H Signal available on the handset – yes or no: only E was available..
Are you able to connect using the dialer – yes or no (Laptop / system): no
Error message encountered if any while trying to browse / download: 2G was working but not 3G..
Dear Customer(shikhar.m),
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
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We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Alternate No.:
Location (including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:
Are you able to connect using the dialer – yes or no (Laptop / system):
Error message encountered if any while trying to browse / download:
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team