[Resolved]  Aircel — A goon Deduction

Address:	Katihar, Bihar, 854105
Website:	aircel.com

Sir, From Last 2 months A Service of Rs229 Is Being Automatically Activated On My Mobile No. When I Complained About It In First Month To 121 Customer Care, They Refunded My Balance But This Month They Told That The Service Is Activated From Your Side And When I Replied That Their Is No USSD Code To Activate The Rs229 Pack Then They Replied That We Dont Know The Activation Method But The Pack Is Activated From Ur Side. I Disagree But I Have No Option, I Then Warned Them To Stop The Service From Being Automatically Activating From The Next Month. Now Again The Problem Is That, Today A rs997 pack Is Automatically Activated On my Number, When I Called Them, No Proper Response Is Taken From 121 Customer Care. They Not Even Agree To Think About My Problem, Their Reply is Same Always That We Cant Refund Ur Balance. So Kindly Tell Me That Is A Customer Is Allowed to Have Main Balance Or Not. As The Services Are Activating Automatically. Aircel No.: [protected] Date & Time of deduction :[protected] & 5pm Amount Deducted: Rs 997 Message received upon deduction: Thanks for subscribing to Aircel BH3G997, offer benefits will be provided shortly.