[Resolved] Aircel — About balance deducted

Akshaygonjari

from Salem, Tamil Nadu

Address:

Mumbai City, Maharashtra, 400101

Sir, today i received a messageThank you for choosing Music Box Weekly at Rs 30.0. You have been charged Rs 30.0 for 7 days. and for that 30 rs were deducted...but i haven't activated any such scheme...i have called aircel customer care many times but they told me that they cannot refund balance...please deactivate that scheme and refund my 30rs balance

Was this information helpful?

No (0)

Yes (0)

Dec 4, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Aircel Customer Care's response Dear Akshay,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Nov 03, 2016

Aircel Customer Care's response Dear Akshay,

We would like to inform that the deducted amount has been posted in your account.

Warm Regards,
Aircel Social Media Team