Aircel — About balance deduction

Address:

Pune, Maharashtra

Dear, My account containing 5 r/-s amount is got automatically deducted this evening without any intimation, Can you give me details about how such amount get deducted. I wasn't use internat as well as any call between 6-9pm... I want my amount refund... As well as this is not first time same problem faced by another no so please stop such thing... Your costumer care also not reply on call, , , , , , , , , , , , , Kindly reply