[Resolved]  Aircel — About deducted balance

Hi Ankit Agraj,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Plzzz take actions quickly. First of all unblock my number on 121/198. I m getting msgs only for stop vas service call on 155223 but i want my balance back in my account.

What are you doing. You have not solved my any problems. Still i can't talk to customer care on 198 /121. Also i have not got my balance back in my account.

Dear Ankit Agraj,

We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end. However, you had been charged for WAP service.

Regards,
Aircel Social Care Team

Ohho one min dear. U r saying that i have been charged for wap service then what about the message i have got n also send the screenshot to u that i have been charged for tiny tv(which is not subscribed by me). One more thing if h have called me n i have not answered your call then for your kind of information i want to tell u that i m a student and it's not sure that i will pick up the call any time.
Finally i want to say that i want my balance back. Tell me clearly r u giving me or not??

Ohkk i m waiting but i will wait only for maximum 24 hours. After that i will take other action.

Dear Ankit Agraj,

As per our system records you had been charged for WAP service and waiver Rs.30 has been credited as goodwill gesture.

Regards,
Aircel Social Care Team

What the hell are u doing again i have charged Rs 30 for the same thing right now on 10:52 am while i have not activated this. Plzz help yaar Otherwise i will have change my number on other network.

Dear Ankit Agraj,

You are not reachable.However, you had been charged for WAP service.

Regards,
Aircel Social Care Team

I got the message that i have been charged for Tiny Tv and i have not activated this.

Dear Ankit Agraj

We are re-escalating your issue and will update you soon.

Regards,
Aircel Social Care Team

Dear Sir/Mam,
Is Aircel joking with me. It's 3rd time with me my balance has been deducted for the same thing which is not activated by me. Last time I am telling to you that plzzz stop this type of joke otherwise i will change my no in other network through MNP.

Regards
Ankit Agraj

Dear Ankit Agraj,

You are not responding the call, However, you had been charged for WAP service and wants refund which is not possible.

Regards,
Aircel Social Care Team.

Dear Ankit Agraj,

We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.
Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

This is the my regular number [protected] n you should call me 10:00 am to 12:00 pm and afterthat 5:00 pm to till midnight...
I have got the message in which it has been clearly mentioned that i have been charged for Tiny Tv and i have not activated this. U know very well that it's not first time.

What happened no response? ??
Ohkkl then i have applied for MNP.
Go to the hell AIRCEL.. .