Submit a Complaint
Mobile Service Providers
Aircel

Aircel — Activating value added service without permission

Address:Jaipur, Rajasthan, 302012
Website:www.aircel.com

On my aircel prepaid no [protected] & [protected] value added service (VAS) activated without my permission or consent. and charge one hundred rupees on each mobile number.
several time i complaint in aircel but after few day Company activate VAS or ringtone on my number again.
so pl. refund it and also warn company about activating VAS without my consent.
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 
4 Comments

Related Aircel reviews

[Resolved]Aircel - CSO's are rude to the customers8[Resolved]Aircel - No customer service response!68[Resolved]Aircel - Misbehavior of customer representative!4[Resolved]Aircel Prepaid - My Aircel Number is Not Working119[Resolved]Aircel - Block the calls suddenly without any information!3
View all 10591 Aircel Reviews

Comments

Dear Customer(Amit_mishra1),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Reply
Dear Customer (Amit_mishra1),

We've checked your account and did not found any VAS activated on your Aircel number.

Warm Regards,
Aircel Social Media Team
Reply
Dear Customer (Amit_mishra1),

We are sorry for the previous update. We are forwarding your concern to our team. Please allow us some time. We will share an update soon.

Warm Regards,
Aircel Social Media Team
Reply
Dear Customer (Amit_mishra1),

We hope that our team got in touch with you and shared all the requisite information.

Warm Regards,
Aircel Social Media Team
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10591
    Pending
    1906
    Resolved
    5247
    View all 10591 Aircel reviews & complaints
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information