[Resolved] Aircel — Activation and auto renewal of internet pack | |||
Hello. On my number [protected], an internet pack of 2 rupees has been activated and it is being renewed everyday and I'm receiving several messages in a day notifying me about the activation. Firstly, I don't use the mobile network. How was it activated without my knowledge. And if the pack had been activated by mistake. How has the auto-renewal been continued? Aircel has deducted 10 rupees by now before I took notice of the miscreant . It started . This started on 11th March . Today is 14th March . Sp the total amount deducted is 10 rupees. Refund the entire amount. I have not activated the pack. Neither have I used it since the renewal started. I browse internet on wifi connection. There is no way it was activated by clicking on an ad. Refund the amount. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
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Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Warm Regards,
Aircel Social Care Team