[Resolved] Aircel — Activation of Value added service without my knowledge

arindamroyy

from Jalpaiguri, West Bengal

Address:

Jalpaiguri, West Bengal

My aircel no is [protected]. Rs 30 has been deducted from my account on 5-1-2015 at 8:45pm, And mentioned Model Video Club service has been activated. But I didn't activated any service so please refund my balance and stop these invalid deductions...

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Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2015

Aircel Customer Care's response Hi arindamroyy,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear arindamroyy,

As per our system records, Rs.30/ waiver has been posted in your account. Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.
Please feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in