Aircel — Additional internet data has not given

SUKANTAKHAN

from Brahmapur, Odisha

Address:

Howrah, West Bengal

Sir, i inform you that last 3.07.2015 i have received a message from air cell sim company their written 1 gb data for 21 days and additional 1 gb data next 20 days. So, their instruction i was recharge pi 47 internet pack and given me 21 days data, their after they have not given me additional data, i was call their customer center and talk to staff miss barnali she was saying me my additional pack will be activate 25.07.2015 before 4.00 p.M . To day still now my have not activate.Customer care has refused me for this matter. Last time i was support from you so, i have mail. Sir kindly see this matter. Thanking you ([protected]) sukanta khan.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi SUKANTAKHAN,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

SUKANTAKHAN

from Brahmapur, Odisha

TODAY INSTANT THEY HAVE NOT DONE THEIR JOB .
PLEASE SEE THE MATTER

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear SUKANTAKHAN,

We have already asked you to provide the no. (CLI )from which you are receiving the sms along with content and date.

Regards,
Aircel Social Care Team