Aircel — after recharge not giving the internet data

avinash2808

from Dumka, Jharkhand

Address:

Dhanbad, Jharkhand

I avinash [protected] is recharged with rs 395 6gb 1 month data pack. But i got the recharge message but my data is not credited. i compain to complain desk 198. They told me to recharge with some main balanc. Than i recharge with rs 10 but my main balanc is also deducted when i start my gprs. Again i call to complain desk many times they said recharge with some balance or some of the caller said after 4 hr data will be activated. But after 2 dayz my data is still not given to me. And now the customer care is not responding me now. Rs 395 recharge on 25th june 2015 on 11 pm on my number [protected]

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Aircel customer support has been notified about the posted complaint.

Jun 29, 2015

Updated by avinash2808 I m not getting any Response from any complaints desk of aircel ...if my problem is not resolve tommoro i will file a case in consumer court tommorro
Avinash parmar
[protected]
[protected]

Jun 29, 2015

Updated by avinash2808 My problem is still the same...aircel customers helpdesk is not connecting my calls...i m still waiting for my internet data...6 days over..but you didn't show any response

Jun 30, 2015

Updated by avinash2808 Your aircel customer care making fun of me...the call me and say i gave you internet data from night 1 am to morning 6 am.. Is somthing joke...if you are not intrested to give me my recharge value...than it is fine...tommoro i will complain in consumer court... Thanks for helpAvinash parmar
[protected]

Jul 03, 2015

Updated by avinash2808 Your company is a best example of fraud and bastards...your company just cheated me...

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi avinash2808,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear avinash2808

As per our system records, you already got benefit of 395, now you can use his data balance at night(from 12AM to 6AM). Hope the resolution offered meets your satisfaction levels too. We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this
matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in