[Resolved] Aircel — Aircel - A whole new level of dumb | |||
After my previous complaint. (Reference ID: 1-[protected]). This is the response I got from Aircel: As per system customer has recharged with 2G and 3G Pocket Internet Packs-997 (Benefit's:-UL 3G/2G (10GB Hi-Speed), Validity 30 days) on 16-Sep-2014 06:14 (Not Rs. 1000/-). As per Minsat customer has already got the 2G & 3G Pocket Internet Packs-997 benefit's after the recharged, So no isuee found, Customer is not eligible for further benefit. Are you kidding me? The android app that was used to perform the recharge does not even an option to do a recharge of Rs. 997. The android app is called Sendly. I have used this app before! Never had any issues! SCREW YOU AIRCEL! THIS IS NOT OVER! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. | |||
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As per our system records, your concern has been duly addressed. Hope the resolution offered meets
your satisfaction levels too.
We would like to thank you again for reaching us at Social Care.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in