[Resolved] Aircel — Aircel-caller tune charge deduction | |||
Complaints 1.Charge deduction rs. 35 for caller tune and rs. 15 for dt song charges without my permission, forcely through a sms from aircel . Refund my balance rs. 50 2. Talk with company representitive could not provide 3.Deactivated vas services through vas no. 155223 but still my money not refunded. Please refund my money or i will stop using your services. Mobile no-[protected] Was this information helpful? | |||
Apr 27, 2016 Complaint marked as Resolved Aircel has refunded the full money to my account in 4-5 working days and disabled the caller tune service. Aircel customer support has been notified about the posted complaint. | |||
8 Comments | |||
Comments
[protected] my sim is block pleas sen me puk no on my new no. [protected]
Reply
Sir,
My number is blocked and is asking for puk code please i[censored] can tell me what is my puk code and recover it as soon as possible. I am not able to call someone therefore it is asking for 8 digit puk code please send that puk code to my email address [protected]@gmail.com and recover my aircel number as soon as possible
Thank u!!!
My number is blocked and is asking for puk code please i[censored] can tell me what is my puk code and recover it as soon as possible. I am not able to call someone therefore it is asking for 8 digit puk code please send that puk code to my email address [protected]@gmail.com and recover my aircel number as soon as possible
Thank u!!!
Dear Pradipta Mahanti,
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Anshu(Anshu200),
We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Kindly share the following information to confirm your identity:
Aircel No:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
We regret for the inconvenience caused. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Kindly share the following information to confirm your identity:
Aircel No:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Thanks and Regards
Aircel Social Care Team
Email us at [protected]@aircel.co.in
Dear Pradipta Mahanti,
Thank you for reaching us at Social Care.
This is to inform you that the deducted amount has been added back to you account on 22/4/2016. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Thank you for reaching us at Social Care.
This is to inform you that the deducted amount has been added back to you account on 22/4/2016. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Full money is refunded. Thank you for your service.
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