Aircel — Aircel disconnect my mobile no. and not register my complaint

Address:New Delhi, Delhi

I have an Aircel Prepaid connection ( [protected] ) from 5 years ago, I regular recharge it with Rs.200-300 monthly, and recently recharged on 12/05/2015 with Rs.103, But suddenly Aircel disconnect my mobile no. on 25/05/2015 without any notice or call. Regarding this problem, when I call to Aircel customer care on 01/06/2015 at 08:42, Mr. Rahul Sharma (customer care executive) told me that your connection is disconnected and You go to our Aircel Outlet, and not register my complaint. When i asked them to transfer my call to senior executive they cut my call without transfer.then I called them again at 08:59 then Mr. Mukesh another customer care executive do the same, and not register my complaint. In the Afternoon at 15:09 and 15:11 I called to customer care again and again they dont give any response to my problem. My All business is going down with this problem and my customers also laps. I am in very big trouble. please do needful for the same and give me compensation for my loss. contact me :- Amit Kumar [protected] [protected]@gmail.com
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Hi amitsoni4you,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear amitsoni4you,

We regret to inform you that the services of shared Aircel number [protected] have been permanently disconnected.Further we request you to coordinate with your respective TSM/ZSM for further assistance.

Regards
Team Aircel
Team Aircel, First u tell me the reason for permanently disconnect my mobile no. [protected], where is its Balance, and provide me the details of your TSM/ZSM, I live in Dr. Ambedkar Nagar, (South Delhi) New Delhi-110062.

contact me:- [protected]
[protected]@gmail.com

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