Aircel — Aircel do promotional trail with my number | |||
i am a old customer for aircel. i hold prepaid connection. Continuous balance deduction for some stupid packs of "Honeymoon, MAsala MAsti, Comedy king, still i dont know what are the packages hell are that, and it is counting every week... am frustrated and made a complain DND before 3 months and again it activated automatically???? why??? simply i will receive a msg of so and so pack has been activated and u have been charged for 50 INR. Yarr, i dont want my money back at least allow me to do recharge !!! such a worst network... i use Airtel post paid.. i pay 5000 buck/month to them.. still i dont receive any complain for such a grt network... But Aircel oh my godddddd man !!! they dont allow me to recharge for 50 INR. that too tower problem or network ll be like helll dammm. Whether u think i need to beg u ppl for my 10 INR.. am i begger who sits outside Aircel office??? Ur customer representative, they will say simply please dial this number and deactivate it!!! then y ur employee is sitting there?? simply for data entry and saying HI WELCOME TO AIRCEL ????? I still have this number only as this s my old number in which my friends will call. If you dont sort it out, ill do portability to Vodafone coz i already have airtel network. I[censored] fell the one customer is not much important, , then ill literally say to my friends and other relatives not to use aircel where also my friend running a busniess where he use aircel mostly. This ll be my last option to bring it to ur notice. also the same has been complained to ur employee. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi Sendhil, , We would like to inform you that an amount of Rs. 95/-
would be posted in your main account as talktime within 24 working
hours.
would be posted in your main account as talktime within 24 working
hours.
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in